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“Paradise Found” 5 of 5 stars
Review of Nayara Hotel, Spa & Gardens

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Nayara Hotel, Spa & Gardens
4.5 of 5 Hotel   |   6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)   |  
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Special Offer
Dinner+$100 spa Credit
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Paradise Found”
5 of 5 stars Reviewed December 30, 2012 via mobile

After arriving at Nayara a day late and missing our luggage, thanks to American Airlines, we were ready to start our vacay and Nayara didn't disappoint. The staff was fabulous with accomidating our need for laundry services and a meal and provided us with both, in room. We stayed in the largest bungalow, which was absolutely beautiful and well appointed, looking directly at the Arenal volcano. The food was delicious, service impeccable and location ethereal. Don't miss a spa treatment while you are there, a hot stone massage in an open air pavilion, listening to a stream and the rain is dreamy. Will deffinently return and will gladly give Jorge, one of the managers, a call to do so! Thanks for making our vacation truly special!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,968 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
Date | Rating
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English first
Hamilton, Bermuda
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

Tropical setting, our room was totally private with hammock and jacuzzi. The room is splendid with wooden floors, four poster bed, outside shower, it really looks like picture.

Very friendly, helpful and professional. We arrived in tipping rain and had a lake cruise booked that Afternoon. The chap booking us in offered to cancel it for us, no charge etc as the weather was so rainy. Great service.

We ate at the main restaurant which was reasonably priced given the wonderful hotel! Good filling fajitas which were needed after zip lining in the morning. Ate on both our nights stay at sushi amor, which is advert in itself for the place with great cervice and sushi.

Also got a free drink on our first night, and met the on site manager. Nice touch.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed December 29, 2012

All of the reviews are dead on...almost too good to be true. My husband and I traveled to CR and stayed at Nayara in Oct. 2012. Some construction going on at a nearby unit was our only complaint. For the price you pay to stay at Nayara it's almost unbelievable. If this property were in any other country it would be WAY more expensive. Please stay here, you will not regret it. Email prior to your stay and request a unit with a view of the volcano - unforgettable. The hot tub on the decking was so fantastic. After our 5 night stay I think I was permanently pruney from being in it so much. We rented a car a drove from San Jose, not too bad of a drive. Having the car was nice, no guided tours for us. We took ourselves wherever we wanted to go. A small fridge in the unit made it possible to purchase drinks and snacks so that we were not bothered to leave our room at all. Absolute luxurious feeling when using the outdoor shower, or laying in the hammock. Internet is spotty - but really? Who cares.

Please book a spa treatment. My husband and I did a couples volcanic mud massage - the first treatment of the day, so the massage artists were rested and excited for the day. Romantic - listening to the wind while mud is slathered and massaged into your body. Then a nice romantic ending - showering the mud off of each others bodies. :) So relaxing and so beautiful.

You can see animals jumping about in the trees from the comfort of the hot tub on the deck of your hut! We had a super high-powered lens - so zooming in a little and identifying those animals was so FUN!

CR was a location we never planned to travel to. We typically go against the grain and travel to places no one has heard of... But we are so glad we went to CR and experienced the green beauty of the country.

Stay at Nayara - no regrets. Talking birds, staff who are truly happy in their jobs. Hot tubs, beautiful views. Romantic luxury and good food! Breakfast is awesome too. Lots of fun little quirks that you just have to experience for yourself.

TIP: go check out the caves - Venado Caves. Best experience - crawling, climbing, getting soaking wet. So fun and so unique. Do it!

Room Tip: Email a week or 2 prior to your arrival - request a room with a fantastic view of the volcano.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2012

From the second we arrived we knew it was going to be a wonderful experience. The staff could not be friendlier or more helpful. Nothing is too much trouble and the service is first class. The view from our room was jaw-dropping and the cabins feel so wonderfully private - you feel as if you are the only two people there. The room was large, well designed and very comfortable. We ate at all three restaurants and the food was excellent. We had spa treatments which were amazing - simply bliss to have a massage with your other half in the open air room, with the noises of the rainforest as a soundtrack. We'd highly recommend this hotel.
Other things to do...
We went into La Fortuna one evening and had cocktails and food at the Lava Lounge - again, great service and food. We also did a few excursions - the bike ride around Lake Arenal was brilliant, especially if you're interested in seeing lots of birds & other wildlife. My husband did the ziplining and came back grinning from ear to ear! The only disappointing trip was the "hike" up the volcano (a package deal including time at a hot springs and dinner at the springs hotel) - in truth it was more of a gentle stroll along a path, with a brief stop for a photo opportunity (and you have a better view from your room at Nayara!) - the hot springs afterwards were nice but the food at the hotel (The Springs) was the only average meal we had in our entire stay in Costa Rica.

Room Tip: We stayed in room 17 and had a fantastic view and great privacy.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamloops, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 28, 2012

There is not much else to stay about this hotel that has not already been said. It is spectacular! The grounds, the rooms, the staff, the restaurant - all 5 stars. The only thing I wish is that we spent more than 3 nights here, as we were so busy with all the activities in Arenal that we never got to experience all aspects of the hotel fully (ie: the pool, the private hot tubs around the resort, etc). We did have a massage as it was our honeymoon which was very good and professional. Sure, there is no internet in the rooms, but really this should not be a big problem if you are looking to get away from it all at a resort like this in Costa Rica. Wifi is available in parts of the hotel as well as free laptops for use in the lobby if you really need internet access. This resort caters to romance and couples, and is worthy of the accolades it has received.
In my opinion it is a steal for the price, although we booked a package that is now marked up by $250 since we booked. Still reasonable imo.

Book this place, you will not be disappointed.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney, Texas
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 26, 2012

My fiance and I had the best time in Costa Rica. We loved Nayara!! From the moment you walk in it is beautiful. Everyone is so friendly and happy to help with anything you may need. We arrived early and the front desk informed us if we waited till about 3pm we would have a better view of Arenal. Casita #5 has the best view of the volcano!! The food was delicious, the guacomole was perfect at dinner. We loved the white water rafting, zipline and hot springs. I would recommend this resort for couples... It is a nice place for two to get away and relax.

Room Tip: Room # 5 is amazing!!! Great view of Arenal. The only reason I gave the sleep quality an average wa...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kings Park, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2012

My husband and I stayed here for three nights during our honeymoon. We were exhausted upon our arrival, having traveled over 5 hours to get to the hotel, so we were thrilled to be greeted by the most friendly and enthusiastic staff. Throughout our stay, the service continued to be excellent, whether it was at the restaurant, the spa, or even from maintenance.

The grounds were beautiful -- lush and jungly but very carefully landscaped, and the room we stayed in was amazing. The outdoor shower (which I was a little unsure about at first), huge bathroom and terrace with jacuzzi were all beautifully decorated and were cleaned very thouroughly every day. The only downside was the very uncomfortable furniture in the sitting room -- we opted to sit on the bed when watching TV and never really used this space.

The food in the restaurant was good albeit pricey, and the massages we had at the onsite spa were some of the best we've ever had. The staff was also very helpful for us in booking excursions, and we thoroughly enjoyed both of the excursions that the hotel recommended for us.

So why I am giving this hotel four stars instead of five? The main disappointment was that the whole hotel was just a little inauthentic for me. The website describes the hotel as both a resort and a luxury boutique hotel, but it is definitely more resort than boutique hotel. We probably met about 10-15 other couples during our 3 night stay, and they were all also on their honeymoons, which detracted from the experience somehow. Also, I don't really think you get a flavor of the Costa Rican culture from being there because you are so far from town. We would have liked this hotel more if we felt that our experience was a little less cookie cutter and a little more local. Bottom line, it is a fantastic place, just make sure it is the right one for you!

Room Tip: Although the hotel's website says "All of our Casitas are beautiful free-standing bungalows...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Nayara Hotel, Spa & Gardens

Address: 6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in La Fortuna de San Carlos
#1 Romantic Hotel in La Fortuna de San Carlos
#1 Spa Hotel in La Fortuna de San Carlos
#1 Luxury Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Nayara Hotel, Spa & Gardens 4.5*
Official Description (provided by the hotel):
Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more   less 
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Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park

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