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“A room with a view!” 4 of 5 stars
Review of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
3.5 of 5 Hotel   |   La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica   |  
Hotel amenities
Ottawa, Canada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“A room with a view!”
4 of 5 stars Reviewed April 22, 2013

Breathtaking views of the Arenal volcano and the Cerro Chato mountains. We recently stayed at Casa Luna as a part of the recent Groupon promotion (Nature lovers package) and our overall experience was smooth and very pleasant.
Firstly, the staff were excellent. Very pofessional, organized and courteous. They helped us organize our tours/cabs and were very patient of our limited espanol. A special thanks to Roy and the ladies at the reception.
The grounds were beautiful and well maintained, as was the pool. The rooms surpassed our expectation as each had a mini fridge, tv and a great balcony to relax and listen to the plethora of birds in the surrounding trees. The wifi worked quite consistently. Great daily continental breakfast with local fruits, cereals a hot omeltte bar and of course, delicious Costa Rican coffee.
The overall location was handy as well. Just a 1.5 km or so walk to the main drag of La Fortuna (or about 5$ cab), or you could head the opposite direction to the La Fortuna waterfall, Oasis nightwalk or toward the hotsprings.
The on site restaurant had some delicious and versatile dining options and my only (minor) complaint is that some of the menu (as well as the bar options) were a bit pricey.
Most of the guests while we were there were couples (both young and older).
Overall, a beautiful hotel/spa/grounds in a good location. The staff were excellent and accommodating. All of our tours ran smoothly from this site. IF you booked with groupon and are doing the nature lovers package, take your passport (or at least a photocopy of it) with you on your Cano Negro excursion.
Thanks again to the staff!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 14, 2013

Service: The front desk is very helpful and accommodating. Being that it is Costa Rica, the restaurant is a bit slow.

Room: we shared a single room with two queen beds. The room was a bit tight with very limited space to move around for three people. However, the bathroom is quite large and there is a patio with lounge chairs. The room decor can definitely use updating.the decor reminds me of something you'd find in a Comfort Inn in Jacksonville FL...which is fine for some but not at the price Casa Luna's charging. Also, the room had to be aired out when we arrived. It was very musty and dank.

Hotel facilities: the best thing about the resort is the swimming pool. There's a beautiful view at the volcano and lush flora surrounding the area. They will definitely try to sell you a spa package which is good but not great. I've had better in NY. Although, for the price I'd say it's worth trying out.

Cleanliness: very clean hotel. Obviously you're in the rain forest so there will be bugs and other creepy crawlers around...but that's to be expected.

Restaurant: this gets one star. We've traveled from Tamarindo to la fortuna and I can tell you this was the only place were the food was just ok. It's not disgusting but for $22 entree, you'd do better going into the town to have dinner. Water is aboiut $4 a bottle and the service is slow. However, since Casa Luna pretty much sits by itself away from town, you don't have many options for food. You'd have to go into town for variety.

Location: the hotel is not near anything. If you want to explore the town of la fortunate you'd have to take an $8 taxi...which the hotel is happy to reserve for you. There is the Catalara waterfall which is only a two mile walk noth of the hotel. Other than that, the hotel seems a bit remote.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hiram, Georgia
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 12, 2013

I have recently come back from Costa Rica, and can't wait to go again! The pictures do not do the place justice. The staff are amazing and will what ever they can to make your trip amazing. The front desk set up extra tours for us, answered our five million questions and just looked out for us. When I go back to Costa Rica, I will be coming back to Casa Luna. Try to get a top floor with a view of the volcano (E4 was amazing) but the whole place was awesome. The bar and grill had delicious food.

Room Tip: Top floor!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maitland, Florida
1 review
5 of 5 stars Reviewed April 9, 2013

Awesome staff! Great rooms! beautiful view! I only have great things to say about this place. Came here last summer on an escorted tour of Costa Rica with Gate1 Travel - best decision ever! Had a great time at the hotel and the nearby town - lovely people and great food.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2013

The location and views from Casa Luna are great! Easy access to zip lining and hiking at Arenal Volcano. The onsite restaurant was excellent. A heated pool would have been nice as the weather was a bit cool in March. We would highly recommend this hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland, Oregon
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2013 via mobile

As previous reviewers stated the sheets are tattered and the hotel is hard to locate at night as there are no obvious road markers to indicate where to turn off the main road. It is very close to La Fortuna and on the same road as the waterfalls. Be sure to visit the national park and hanging bridges while staying their.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2013

Beautiful well maintained property; a short drive from downtown and many exciting activities. The staff is friendly and rooms are clean. Wifi works well and there is Internet located at front desk. Pool offers great view of volcano. Breakfast did the job, fruits, juices, eggs, etc. enough to get you going in the morning. Roads around area are fine to drive. Property was peaceful.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
#21 Top resorts Hotel in La Fortuna de San Carlos
#21 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Official Description (provided by the hotel):
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park

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