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“Great venue, beautiful gardens, very quiet, good food, great view” 5 of 5 stars
Review of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
3.5 of 5 Hotel   |   La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica   |  
Hotel amenities
Montreal, Canada
1 review
“Great venue, beautiful gardens, very quiet, good food, great view”
5 of 5 stars Reviewed February 17, 2013

We really enjoyed our stay, watching the volcano and the birds from our second floor balcony. The staff was very pleasant and the food was excellent. Exceptional garden, beautiful pool. We hilly recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear guest, we are really glad you enjoyied our restaurant, and the beautiful birds we have here in Casa Luna. We hope to be your option next time you come to Costa Rica
Casa Luna Hotel & Spa Staff.
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470 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Somerville, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 16, 2013

We stayed 3 nights at Casa Luna during our most recent visit to CR. We had a second floor room with a great view of the volcano. We were able to spot toucans hanging out in the trees just past the edge of the hotel's property. Volcanoes and toucans, classic Costa Rica! It is very easy to schedule tours at the front desk. The location is great, it is only a five dollar cab ride into town and it is very easy to walk to the La Fortuna waterfall from the hotel. We only had a quick lunch at the hotel restaurant one day, the ceviche was very good but dinner looks extremely overpriced. Everything about our stay was great, this is a great base for exploring Arenal while being surrounded by peace and beauty.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear client, thnaks for your comments, we wish to improve our service day by day to be the best offer for your next trip to La Fortuna.
Best Regards
Casa Luna Hotel & Spa Staff
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Las Vegas, Nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2013

Great hotel! The grounds are lush and green and have an awesome view of the Arenal volcano. Request a balcony room as the balconies are huge and have nice chairs to enjoy the view. Breakfast was wonderful each morning. Our first morning they offered pancakes and omelets cooked to order; however, they don't do that on the weekends. My only complaint is that there isn't a hot tub and the pool isn't heated. The rooms were large with tile floors and huge bathrooms. I would defnitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear Guest, thanks for your review, we will be wait for you again!
Our best regards
Casa Luna Hotel & Spa Staff
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Egham, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 16, 2013

Casa Luna is located just over a mile from La Fortuna and faces the impressive Arenal Volcano. It is quiet, with attractive gardens which attract a wide variety of birds. The rooms are sizeable, with better views from the first floor. Some of the furnishing was a little odd - there was no hanging space and the tv was at ground level (not that this bothered me); and there was no room security box (you could leave valuables at reception). Breakfast was a good buffet; I did not eat dinner at the hotel (there are some excellent restaurants in La Fortuna, a $5 taxi ride away). Overall, for a hotel only aspiring to 3-star, this was pretty good.

Room Tip: First floor rooms have better views of the volcano
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
DEar Client, thanks a lot for your review, we are working on the hanging spaces. Our effort is focusing in a better service day by day.
Casa Luna Hotel & Spa Staff
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2013

Casa Luna Hotel and Spa exceeded my expectations in every way. From the wonderful staff and fantastic food at the restaurant, to the smiling and friendly housekeepers, there was nothing overlooked at this lovely hotel. The gardens are exquisite. We were able to see a variety of insects and lizards. The view of Arenal Volcano from the balcony is breathtaking, and the location itself lends wonderfully to stargazing at night.
I was lucky enough to visit the spa twice during my stay. I indulged in a Swedish massage with a coffee scrub and aloe vera mask on my first visit. After that I tried the hot stone massage. The staff was professional and very skilled.
I would have no hesitation recommending this hotel to anyone wishing to visit this part of such a beautiful country.

Room Tip: All the rooms are the same and come with a balcony. There are no bad views at this hotel.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear Guest, thanks a lot for your comments, they are a good support to improve our service day by day.
Casa Luna Hotel & Spa Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 14, 2013

The best aspect of this property was the well maintained gardens, pool and spa areas. Good views of the volcano. The staff was mostly friendly but not willing to to do that little extra that would have made for great customer service. The restaurant was unable to accommodate my food allergy requests despite several requests. Breakfast were great. Lunch and dinner less successful. Rooms are all the same poor design and poorly ventilated. My bottom floor room was musty unless I left the door open. Located about 3 km south of La Fortuna, a car is a must.

Room Tip: Upstairs rooms less musty but you have to haul your luggage up a flight of stairs.
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear Guest, we are working to improve all your reviews, our objective is to offer a better service day by day,
Casa Luna Hotel & Spa Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2013

Very clean rooms and the staff is extremely helpful. Located only a few miles down the road to La Fortuna Waterfall. Their gardens are incredible. Lovely property, well maintained gardens with a great view of Arenal.

Room Tip: Make sure you get a second floor room for the best view.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul V, Manager at Casa Luna Hotel & Spa, responded to this review, March 5, 2013
Dear clients, thanks a lot for your reviews, for us is a pleasure to serve you. We hope to see you soon again in Casa Luna Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
#21 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Official Description (provided by the hotel):
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park

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