We purchased a package through Living Social, and it was fabulous! The hotel grounds were very charming, did not feel crowded, even though most of the rooms were booked. The setting is so relaxing, and the staff was very accommodating. Every request was answered with "con gusto" and it was genuine. The staff was very helpful and friendly. The rooms are simple, but clean, and they really do make an effort to be green with their practices. I would definitely go back, and I highly recommend it if you want a casual, but comfortable visit. We did various excursions, including horseback riding, white water rafting, zip lining and a walk through Arenal park. All of the excursions were booked by Ecoterra Costa Rica, and we could not have made better arrangements if we had done all the research ourselves. There were several surprises that turned out to be highlights -- the organic farm to table experience at Casona, for one. The guides were knowledgeable and fun! I will definitely watch out for more adventures like this.