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“Amazing!!!” 5 of 5 stars
Review of Hotel Mountain Paradise

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Hotel Mountain Paradise
3.5 of 5 Hotel   |   La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica   |  
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Hotel amenities
Buenos Aires, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Amazing!!!”
5 of 5 stars Reviewed October 31, 2013

the hotel is amazing, also the rooms, the staff and the place. Best vacations in long time :)
bartender is great, the views are awesome!! they have free transport to the village.
Out room had a great view of the volcano, also the swimming pool is awesome and with a great view.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

We booked through Book It . Com. They booked our flight and hotel. Unfortunatly they booked our flight accidently to San Jose California instead of San Jose CR... but i won't write about tha horrible experience. Once we took the 3 hour drive from the airport to the hotel and got there we had a great time. Best bartender ever....tip him good, he's great and friendly (Johan) All staff were friendly and got us whatever we wanted... rooms we so nice and clean and great view of volcano. We did some excursions... horseback to La Fortuna waterfall was awesome (but a long walk up a mountain at the end) I had to take several breaks to make it back up... but worth it. And waterfall repelling was fun very scary at first but once you do one you feel like a pro... the bigger the better. I almost cried at first looking over a waterfall that i had to repell down. but they were friendly and helpful.. Everyone speaks English which is awesome. Breakfast at hotel was great. (Daniel, Alfredo and the others are great!) We went into town on the free shuttle... (make sure you tip driver :) They all deserve it. We got some snacks and liquor to drink in our room (all very cheap) we had a steak dinner and spagetti for our anniversary and came to 23 US dollars... what a great time. weather was perfect in April and not busy. We sat in the park in the middle of town ate some food and drank a beer....no one bugs you.. only thing was the 3 hour drive to airport... oh so long but worth it

Room Tip: We upgraded just to one with jacuzzi we saw the ones with the pool which looked cool as well. We...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed October 28, 2013

The place was just amazing and the staff was the bomb. All staff speaks English well, so it made you feel right at home if you can not speak Spanish. The rooms were comfortable and clean. The cleaning staff created different animals out of towels each day. Never seen that before and was soo cute. The landscape was very lush and was very well maintained by staff member Abel and Freddy. The breakfast at the hotel was soo good and the restaurant had a view that none can compare. I interacted quite often with front desk staff named Daniel. He was very nice and we always enjoyed going to see him and chat with him. It was the best vacation I had and I was at the hotel for 6 days. Would defiantly recommend the place and would definitely go back there. Thank you all for your friendliness, knowledge, and professionalism.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arnold, California
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2013

The grounds are beautiful, and the staff friendly, courteous, and eager to help. The views are terrific from the patio of our room and the restaurant where we enjoyed breakfast.
The place was difficult to find in the dark as the sign is placed back from the road and has small lettering next to a large picture. We passed it the first time and almost missed it again in the daylight.
After being shown to our room we tried to settle in. No dresser or closet. Put our luggage on the extra bed. The waterfall shower is novel and picturesque. However as others mentioned, water splashes all over and makes the floor extremely slippery. Be careful. Not impressed with the hi-tech light controller either, especially since it decided to start beeping in the middle of the night.
Our room was half of a duplex and our neighbors arrived around 2:00am. We heard EVERYTHING. Apparently there is no sound proofing. Thank goodness for earplugs.
In room coffee is available at extra cost.
Location is good and provided easy access to the town of LaFortuna, Arenal Volcano and Lake, along with many local attractions such as Pure Trek Canyoning, Arenal Hanging Bridges, Sky Tram and zip lines.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 22, 2013

Great location - close to Baldi and the NP. The flowers and plantings are gorgeous and our patio looked out directly on the volcano. The staff provided a wonderful welcome and made our stay great. We had some difficulty with our departure and the office staff stepped in and helped us contact our driver.

The rooms are dramatic! The bathrooms are huge with waterfall showers. We saw a great variety of birds right from our room, pool, and grounds - turkeys, toucans, hummingbirds, parrots, and nightingales.

The restaurant was good - the included breakfast offered CR and American style breakfasts with plenty of fruit, cereal and juices. Their dinner menu is elaborate by my standards. Our selections were well done and their wine list is decent.

Room Tip: Slower time of the year so it was nice and quiet.
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 20, 2013

Getting to the hotel from the airport was a journey in itself. Upon arrival though, made it well worth the ride. This hotel is awesome with the waterfall shower and jacuzzi in your private backyard. The staff is friendly and accommodating. Every time we walked to our room if felt as if we were going to our own little romantic paradise. The room was clean and the grounds were clean and well kept as well. I would definitely go back when I return to Costa Rica.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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newcastle
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 19, 2013

I would give this hotel 4 stars and I can definitely see why other people have rated it this way. There are some great points but some things were a let down for us personally. We found the lighting very annoying. Although there was a hi tec wall pad to control the lights, they still never got bright enough, and the room always seemed dark even with the patio doors open due to the bushes and shrubery around each terrace. The major reason we have knocked stars off was due to the poor service at the resturant we had. Both of us were dissatisfied with both our starters and main meals. I had to send my first main dish back as it was utterly inedible. I have no idea how a chef could have sent it out and thought it was ok. My second choice came back and was missing ingredients from the menu, and by then my OH had finished eating and we just wanted to leave. They staff did wipe some cost from the bill though and this was much appreciated. Onto the positive points, and there are many I must agree. The room is nice and large with a good sized tv. The terrace is lovely to sit on and watch the humming birds, and we made use of the mini jacuzzi which I recommend you should definitly not miss out on. The breakfast was good all days except one when the waiter didnt hand us a menu to order from as usual and just said continental or a different style (I forget which others now). Not knowing which was what I ordered continental and all I got was 3 slices of warm bread (not even toasted!) and no butter. Another good point was the heated pool and swim up bar that we used. It was quiet season when we arrived and we often had it to ourselves. The barman Johann(?) was a delight. Oh, and not to forget the impressive style bathroom. Having 2 showers to choose from was great. Although one of our windows was damaged and didnt shut properly. As such, this was a risk for theft so was disappointing. The wifi also did not work in our room despite it being near reception and the website offering this as a service. All this though, we had a great stay and enjoyed the area. Would recommend for many others.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Mountain Paradise

Also Known As:
Mountain Paradise Hotel
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Address: La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Mountain Paradise 3.5*
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