The grounds are beautiful, and the staff friendly, courteous, and eager to help. The views are terrific from the patio of our room and the restaurant where we enjoyed breakfast.
The place was difficult to find in the dark as the sign is placed back from the road and has small lettering next to a large picture. We passed it the first time and almost missed it again in the daylight.
After being shown to our room we tried to settle in. No dresser or closet. Put our luggage on the extra bed. The waterfall shower is novel and picturesque. However as others mentioned, water splashes all over and makes the floor extremely slippery. Be careful. Not impressed with the hi-tech light controller either, especially since it decided to start beeping in the middle of the night.
Our room was half of a duplex and our neighbors arrived around 2:00am. We heard EVERYTHING. Apparently there is no sound proofing. Thank goodness for earplugs.
In room coffee is available at extra cost.
Location is good and provided easy access to the town of LaFortuna, Arenal Volcano and Lake, along with many local attractions such as Pure Trek Canyoning, Arenal Hanging Bridges, Sky Tram and zip lines.