We stayed in Family Suite, best view of Volcano. but service sucks here. No internet works barely in lounge. Spa and common area is under served and out dated. Breakfast was average and not done as timely. Staff is very nice but management is poor. Not the best restaurant..eat at La Fortuna worth money and Cab Fare. No coffee in room or water so better to have your own. It is a resort with out service. Our room was very nice, landscape is fabulous, Cleaning staff was very courteous.