This place was beautiful, staff friendly and very helpful, beautiful setting with great views of the Volcano. Our room (102) was closest to the office, pool and restaurant. Some of the others require a bit of an uphill walk - but they will pick up and drop off in carts if you want that. Our room had a beautiful view of the volcano - a large bed, a bathroom with two showers - one a recreation of a waterfall in a grotto - complete with Gecko....amazing. Anyway - comfortable room, with good amenities. Our only complaint was that the room lights were not really adequate for reading at night - which is something we enjoy doing. The pool and poolside bar were very nice - we enjoyed that each day we were there. The restaurant is excellent and surprisingly expensive ($150 for one course dinner for two with a couple of beers and one shared dessert.) The food and service were fine - but I felt that this and many of the other restaurants in Costa Rica were not good values. The breakfast included with the room was wonderful - lots of fruit, pastries, omelettes/eggs to order, rice and beans, cold cuts, toasts etc. We were introduced to Lizano Salsa there - and Isabella became addicted. You can only get it in Central America - so before flying back to the States we bought a few bottles.