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Hotel Mountain Paradise: Traveler Reviews

3.5 of 5
La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
Hotel amenities
Hotel Mountain Paradise
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732 reviews from our community

Traveler rating
    485
    160
    55
    17
    15
See reviews for
Families
163
 
Couples
413
 
Solo
12
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not very accommodating”
3 of 5 stars Reviewed March 18, 2013

We recently stayed 4 nights at the Hotel. The view is wonderful and the garden. The accommodations were reasonably good- while the showers were beautifully authentic and the water plentiful, the walls and toilet could use some upgrading. We were a group of ten people in four rooms/suites. all of us had toilet problems the first night or two. Staff were courteous but with exception of a couple of staff, they were unfriendly ( unlike those in the buena costa province). Service was ok. They do not cater to children. The one restaurant had one menu ( slightly expensive ) with nothing like burgers, fries, etc for children. The pool bar menu had the burgers,chicken fingers, club sandwich etc but only seated four or five people on stools around the bar. As a group there was no room for us all. So when we asked for the other menu for the children and anyone who wanted a burger etc, it was not readily accepted. Two waiters were nice about it and understood the first couple of nights. The following nights other staff were reluctant and made us feel like we were cheap.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask fadia747 about Hotel Mountain Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Easton
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Beautiful place and fabulous food”
4 of 5 stars Reviewed March 15, 2013

REally fabulous food. Everyone should try the paella for two and the breakfast buffet was fantastic. Dinner and lunch were pricey--but worth it. Beautiful grounds, very nice Jr. Suite. The waterfall shower is cool--but the water gets everywhere. We traveled with two school age kids. There were no other children in the resort--it seemed to be much more geared toward romance than families, but the kids did love the heated pool and we did some great activities in the area--especially the hanging bridges tour. Employees were very nice and helpful. The drawback was that it is a bit of a hike to get into town so either have your hiking boots ready or have small bills for taxi rides.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask E N about Hotel Mountain Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed March 14, 2013

Loved this hotel. Junior suite was perfect, lovely to sit out on private patio and see all the wildlife. (Armadillo, frogs, lizards & variety of birds) Waterfall shower in room was a nice touch and there was also a jet shower to please everyone - bathroom was HUGE! Got 2 little bottles of water in room each day & satchet of coffee. The pool area was nice although you're lucky if you can get a sunbed in the late afternoon. Too far out of the village to walk to, but not really a problem as restaurant was fine at the hotel. Good views of the volcano & had some clear days to get lovely photos. You do however HAVE to pay $10 (or $20) a night to the hotel which I don't think is on. This apparently is towards hot water, transfer to their off-site bistro & free international phone calls.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask rach949 about Hotel Mountain Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice private villas”
4 of 5 stars Reviewed March 12, 2013

We stayed one night and enjoyed our visit. The pool with the swim up bar was fantastic and the grounds were incredibly beautiful. We enjoyed a delicious full breakfast. The rooms were fantastic and spacious. We loved the waterfall shower. The hot tub did not work as well as we hoped - it's a little small for 2 adults (if you're looking to enjoy a romantic soak as a couple) and the water was not very warm. Other than this, we had a great experience. Friendly staff and excellent location.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ACA93 about Hotel Mountain Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“We loved this place!”
5 of 5 stars Reviewed March 9, 2013

My fiance and I stayed here for 3 nights and fell in love with the place. Our room, or more like an entire cottage, was unbelievable. It was beautiful, clean and very romantic. There are gorgeous plantings, birds and other wildlife all amongst the property. The restaurant and food were excellent. Every single employee had a smile on their face and was helpful & fun. We loved the swim up bar to hang out at night. The shuttle from the hotel to downtown La Fortuna was free, a nice surprise! I will definitely be returning to the hotel.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Kendra B about Hotel Mountain Paradise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mountain Paradise

Also Known As:
Mountain Paradise Hotel
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Address: La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#5 Romantic Hotels in La Fortuna de San Carlos
#10 Family Hotels in La Fortuna de San Carlos
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Hotel Mountain Paradise
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