We recently stayed 4 nights at the Hotel. The view is wonderful and the garden. The accommodations were reasonably good- while the showers were beautifully authentic and the water plentiful, the walls and toilet could use some upgrading. We were a group of ten people in four rooms/suites. all of us had toilet problems the first night or two. Staff were courteous but with exception of a couple of staff, they were unfriendly ( unlike those in the buena costa province). Service was ok. They do not cater to children. The one restaurant had one menu ( slightly expensive ) with nothing like burgers, fries, etc for children. The pool bar menu had the burgers,chicken fingers, club sandwich etc but only seated four or five people on stools around the bar. As a group there was no room for us all. So when we asked for the other menu for the children and anyone who wanted a burger etc, it was not readily accepted. Two waiters were nice about it and understood the first couple of nights. The following nights other staff were reluctant and made us feel like we were cheap.