I've never been in such a cute place where you must pay for everything. They even try to charge me a $10 dollar fee for service, like the two tiny bottles of water in the room and the coffee. The rooms are very nice and worth the money and the grounds are gorgeous. The food is excellent but too expensive. I couldn't believe it how expensive it was. Also watch out for the tours they sell. They are much cheaper in town, La Fortuna. The volcano and other outdoor grounds are very close to this hotel. By the way, the wifi does not work most of the times.