On arrival we were initially wowed by the room and the massive bathroom with waterfall shower. However we were then asked if we wanted to pay a $10 per day surcharge for international calls, shuttle bus into La Fortuna, bottled water and coffee. Other hotels in the area include most of these in the room rate. We were staying here as part of a Llama Travel holiday in Costa Rica. It's not the upgraded hotel they normally use. The grounds of the hotel are beautiful and it is very peaceful. I think the hotel is meant to appeal to honeymooners. There's not much to do and unless you have a car or use a taxi you can't get into La Fortuna, the nearest town. The lighting in the room is very dim and it's impossible to read. There's a hot tub on the little terrace. The swimming pool is small as is the sitting area around it. The food in the restaurant was mediocre. Nice view of Arenal volcano.