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“Not a good zip line tour” 1 of 5 stars
Review of Ecoglide Arenal Park

Ecoglide Arenal Park
Route 142, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
(506) 2479-7120
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Type: Adventure
Attraction details
Costa Rica, MS
1 review
7 helpful votes 7 helpful votes
“Not a good zip line tour”
1 of 5 stars Reviewed March 1, 2013

i have been on seven zip line tours over the past few years including one other in Costa Rica. This is hands down the most dangerous and unprofessional of them all! The instruction to the group was short and vague, which for new comers was virtually useless. Upon our first line ride, a first timer incurred a serious injury due to two main reasons: 1.) the tree at the end of the line had no padding for stopping (critical when coming in too fast, and 2.) none of the tour guides had two way radios. It is crucial for the guide at the end of the line to communicate to the guide at the beginning of the line that the cable is clear for the next person. Our friend was sent down before the line was clear. The guides scrambled to get the previous person off in time, leaving no one to "break" the second rider. She slammed into the tree, resulting her having to be taken to the hospital for back injuries. She is in serious pain and not sure as to the extent of the injuries. Another person in our group approached one of the guides about the two way radios and he said that he had been asking for them for many months, but management had refused to supply them to the staff. The injured girl was told by the doctor that they had treated at least 15 people for injuries sustained by this same tour. DO NOT BOOK A TOUR WITH THIS COMPANY UNLESS YOU CAN AT THE VERY LEAST VERIFY THE RADIOS AND PROPER PADDING.

Visited February 2013
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Avon, Connecticut
Senior Contributor
27 reviews 27 reviews
3 attraction reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Zip Line Thrill”
5 of 5 stars Reviewed February 26, 2013

Never having done this I was a little apprehensive but the staff was very professional and safety was the top priority. That said, we had a blast! We were in a group with about 20 people that moved quickly. Don't miss out on the Tarzan Swing, it was a thrilling drop from the trees that capped off a perfect adventure!

Visited February 2013
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Plympton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 attraction reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very Exciting Canopy Tour”
4 of 5 stars Reviewed February 24, 2013

We had our first zip-line canopy tour at Ecoglide Park on the recommnedations of hiker we met at Arenal. It really was a lot of fun. The staff was very helpful and fun to be with, as we conversed with many along the tour. A highlight was the Tarzan Swing halfway thru the zipline tour. It was a good break that extended the length of the tour, and added to the overall experience.

Visited February 2013
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Layton, Utah
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“WoW! Beyond expectations!!”
5 of 5 stars Reviewed February 23, 2013

My family has been to many zip line tours but this one takes the cake. It was amazing. We had a large group of 15 adults. The tour was able to quickly, safely and efficiently get our whole group ready in a matter of minutes. We felt very safe the entire time. They first took us in a truck to the top of the hill. The ride of short and beautiful. NO one had to wait long for their turn on the zip line. The views from the zip line were wonderful!!! Most of the zip lines were high and long. The Tarzan swing was a blast, all but one in our group did it and we were very glad we did. The guides were super nice and made us feel safe the entire time. At the end of the tour we bought a CD of great pictures of our group and the tour told us that we could make as many copies of the CD as we would like for each person in the group. At the end of the tour they had a nice cold drink waiting for us.

Visited February 2013
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Vancouver, Canada
Top Contributor
64 reviews 64 reviews
7 attraction reviews
Reviews in 51 cities Reviews in 51 cities
172 helpful votes 172 helpful votes
“A fantastic attraction for those with younger children”
5 of 5 stars Reviewed February 22, 2013

We picked Ecoglide Arenal because of its exemplary reputation for safety, comparatively mild course, and the fact that they are one of the few operators that cater to children as young as 5 or 6. After speaking with them at length, suiting up, and going through "zipline school", we felt absolutely comfortable taking our 5 1/2 year old up into the trees with us - in fact, there were several little ones in our group, ranging in age from 5 to 10, and they all had a great time. Watching them egg their nervous parents onto the Tarzan Swing was hilarious.

Ecoglide obviously has a lot of experience with children, as they had pint-sized gear and guides that knew exactly when each child needed a tandem guide, or was free to go solo on a particular line. Our kid is quite big for his age and was able to ride by himself on most of the 13 lines on the course. In general, the hosts were attentive, safety conscious, a lot of fun, and great with the kids.

As an adrenaline junkie, I would have to say that Ecoglide was in no way challenging or intimidating for me, but of course this is a very personal opinion. Speaking with other people, it sounded as if other outfits like SkyTreks had more exciting courses better suited for thrill seekers.

But in the end it was Ecoglide that could accommodate our whole family, and the fact that they had us all laughing, cheering, and high-fiving together at the end made it perfect for us. Highly recommended for those with younger kids - this is definitely the place to take the whole family ziplining.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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