we went for a week to costa rica and stayed at this hotel for few days. The room was clean, the maid service was excellent (indeed she was the only thing i liked about the hotel), she cared a lot about the clients and kept the area clean. 5 points for Milena!! But, the service in the reception was poor. Actually most of the time, there wasnt anyone there. Our rafting tour company, called them to let us know tht they were going to reach late... but they never told us about the phone call. everything else was ok, the area clean, good view, but the beds were a little bit uncomfortable.

We stayed at this small hotel along the road to the Arenal Park. The place is spotlessly clean, but without charm. Great views of the volcano, but many other places here have the same view. Take the bungalow if you can. I would spend a little more money next time and stay at a more charming place.

We stayed at the hotel for two nights. We chose it based on lonely planet and liked the location and the rooms. The hotel stuff was very helpful with information and any request we had.

Our large family (8 people) stayed for 3 nights. A week earlier 1/2 of our group had stayed at this hotel and received a free breakfast for each person as was advertised. This second week with a larger group, not only did we pay more for the rooms ($70/night) because of the large number of people (which is fair), but we also had to pay per person ($10/pp) for the breakfast which a week earlier was free. We did not get any specials like free breakfast, 3 nights for 2 or anything else. Otherwise the view of the volcano was awesome, rooms clean, and breakfasts filling.