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“Magic is the proper word ( if you're lucky enough to see the montain)” 4 of 5 stars
Review of Hotel Magic Mountain

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Hotel Magic Mountain
3.5 of 5 Hotel   |   La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica   |  
Hotel amenities
Montréal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Magic is the proper word ( if you're lucky enough to see the montain)”
4 of 5 stars Reviewed July 26, 2014

The hotel staff are doing their best to create a magic moment.
The garden is very well maintained.
The tours reserved by the hotel are better then the ones you can find in the city center for cheaper prices.

Room Tip: Any room and enjoy the happy hour on the pool bar
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

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468 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Heemstede, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2014

Very luxurous hotel with nice facilities. Nice pool with a wet bar, with happy hour everyday from 5 to 6. Beds and bathrooms are also very nice.

Wi-Fi was in our room, although the signal was so weak at times using the internet was problematic. In most common areas however the Wi-Fi was decent.

One disappointment was the shower, which had fluctuating temperature en water pressure. For a quick shower however it was fine.

All together definitely a good hotel! No 5 stars because some of the small annoyances named above.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 24, 2014

First tip: If you see the volcano take pictures right away. Because in July, it could be the only time you see it! We arrived after a very long drive from the coast. Our room had a great view of the volcano but I was so tired I thought I'd take pictures tomorrow. Big mistake! That was the only time it wasn't raining and covered in clouds in the 3 nights we were in La Fortuna!

The staff very friendly and helpful when planning daily adventures. If you need anything, Jason will take care of it for you. The restaurant is excellent and Carlos is a great waiter. He was there every morning managing the breakfast buffet and keeping the coffee flowing. And he was there every night we were there flambe-ing bananas foster and providing impecable service. If you order dinner, I recommend chicken or fish. My husband ordered the filet medallions one night and the beef is a very different texture. Really grainy and tough. I ordered fish dishes. the sea bass with spinach sauce was amazing! We were actually warned about the beef in by a couple who visit C.R. regularly but of course we had to try it at least once. Maybe it was a one off epxerience, but consider yourself warned.

Our room was on the ground floor which I didn't really care for. There's a walkway that passes by our back patio so I didn't feel comfortable opening the curtains. There wasn't a lot of people walking by but still it was kind of a bummer. Very little natural light for us.

Room Tip: Avoid the ground floor. Ground floor means GROUND floor next to the walkway (and pool for some rooms...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Coral Springs, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 23, 2014

This hotel is the worst that my family and I have stayed at so far on our travel around Costa Rica. This hotel needs to be renovated! The shower curtain has several big holes in it, the bathroom door is rusted, the moldings in the corners of the room needs to be replaced and the final shocker is that their are tiny ants running all over the room. (Disgusting!)

Room Tip: If you decide to stay her for some reasons, choose a room on the 3rd floor, because you can all see...
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PNW
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed for three nights at Magic Mountain. We received a warm greeting at check-in along with a welcome drink. All the rooms face the volcano and the hotel is well designed. The pool and wet bar area look nice from the room balcony. I spent quite a bit of time in the wet bar. They have a happy hour each day from 5 to 6. Santos at the wet bar was very friendly and took good care of us. You can have food ordered to the web bar as well. Daily breakfast was pretty good with omelette station being the highlight. Since the breakfast area is semi open there are flies who conglomerate around the cut fruits. Not surprisingly there were not many takers for the fruit platter. The front desk manager is a hard and dedicated worker who seems to be there all the time.

On day two it rained in the afternoon like crazy. It was neat to sit in the wet bar with a drink in hand and see the rain drops bounce off the pool. Once the rain stopped and we were walking back we see people in other rooms taking pictures. We thought we were the celebrities only to realize that the clouds had opened up and Arenal was in full view. What a view! We could actually see steam coming out of the crater. The viewing lasted only a few hours before the clouds came back in but we got lucky as we later learned that it had been two weeks since the last sighting.

Room Tip: 1) Wifi signal is better close to the balcony. 2) There is a laundry shop right next door.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonney Lake, Washington
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed in July in a standard double room for our family of 4 (2 teenagers). Clean, nicely decorated, large bathroom, hairdryer, shampoo/conditioner, room safe, TV, Fridge and Coffee Maker (comes with 1 packet of coffee....additional packets are $1.00 each). I believe that all of the rooms (not a huge hotel), face the volcano. The weather never let us see the view from the room :-(. There is a pool which was too cold for our taste, but alongside that is a large hot tub/pool that you can sit next to the bar for drinks. They have Happy Hour for certain drinks 2 x 4000 colones (about $8), but look at the menu as some drinks are much less even without the happy hour. A breakfast buffet was included, which had, coffee/juice, cereal/breads, fruit/pastries, rice/bean, some kind of hot dog meat, pancakes and eggs made to order. We didn't eat at the hotel restaurant, but right down the street, a few minutes walking, are some restaurants and even a grocery store. We did walk all the way into the center of La Fortuna to look around and it took us 30 minutes one way. Be sure to have an umbrella/raincoat with you as it rains a lot in July....ponchos are $6 in town to purchase. I would stay here again if I was to do a lot of activities in the area. A suggestion for the hotel, would be to put a clothesline in the bathroom shower to hang your wet things.....they won't dry to well outside on the chairs.

Room Tip: We were on the bottom floor and the volcano never came out of the mist......I would think that if it...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2014

Hotel Magic mountain is a great place for couples as well as other travellers. It is minutes away from other hotels and very popular hot springs in the area such as Tabacon hot springs and Baldi hot springs, (walking distance). In addition it is fairly close to the Arenal volcano observatory (although you would probably need to drive). A fair breakfast was provided and included in the cost of the room. The service staff are particularly helpful when it comes to inquires regarding reservations and activities in the area. Overall the hotel is very cozy and you get a lot of bang for your buck.

Room Tip: ask to face the volcano .. view is amazing !
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Mountain

Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
#21 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park

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