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“A beautiful view and friendly staff” 5 of 5 stars
Review of Hotel Magic Mountain

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Hotel Magic Mountain
3.5 of 5 Hotel   |   La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica   |  
Hotel amenities
Paris, France
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“A beautiful view and friendly staff”
5 of 5 stars Reviewed May 22, 2013

We were booked in Hotel Magic Mountain as part of a package, and thus didn't know what to expect, but at every point, it met or exceeded expectations. The rooms were pleasant, with every one having a view of the volcano and a balcony. The staff was very helpful when we ran into trouble, the breakfast was tasty and the pool was pleasant, with cheap drinks at the wet bar. It's about a mile out of La Fortuna (and thus has unobstructed views), so might be a little tough for travellers without cars, but there are several nice places to get dinner within a short walk (we liked our dinners in that area better than those in La Fortuna). On the whole, a really lovely place.

Room Tip: Those on a higher floor have a clearer view of the volcano.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 27, 2013
Google Translation
Estimado Cliente.

El Hotel Magic Mountain agradece su preciada visita.
Cada comentario que recibimos de nuestros clientes nos ayuda a crecer en servicio y calidad.
Muchas gracias por mencionar las muchas ventajas con las que contamos y que por eso somos una excelente opción de hospedaje.
Nos complace mucho haber cumplido con sus expectativas. Nuestro personal se esfuerza por dar lo mejor para que nuestros clientes se sientan como en casa.
Las puertas de Magic Mountain están abiertas para su próxima visita

Saludos Cordiales
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436 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 21, 2013

Very friendly and helpfull staff. In a great location. Very clean and lovely gardens. Very clean restaurant. Lovely pool and great couple of hot tubs. In the centre of everything. Very friendly and helpfull staff. In a great location. Very clean and lovely gardens. Very clean restaurant. Lovely pool and great couple of hot tubs. In the centre of everything.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 27, 2013
Dear Customer.
The Hotel Magic Mountain appreciates your precious visit.
We are delighted for your comment
Every day we work hard to provide good quality service because our customers deserve the best.
Nice to meet your expectations. Thank you very much for mentioning the details that make us an excellent choice in the area and we appreciate your recommendation.
Magic Mountain doors are open for you next visit.
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London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

I went on holiday to CR with my parents and we couldn't have missed visiting Arenal area, where we did excursions to the national park and waterfalls on hanging bridges, went to the hot springs, enjoyed canopy and rappel. There are so many things to see and do in that area. The hotel in Fortunal has a great location, you can see the vulcano perfectly from the bedroom and swimming pool, wonderful facilities, and the staff was very kind, helpfull and friendly.

Stayed May 2013, traveled with family

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer.

Thank you so much for your visit.
We are very glad that you had a wonderfull time with us.
Our clients are the most important, and the reason because we offer any kind of information about La Fortuna area and their surroundings.
The Magic Mountain doors are open for your next visit.

Best Regards
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Dallas, Texas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 14, 2013

It is a small hotel but very clean and nice. Our room is on the third floor (room 308). We have the perfect view to the arenal volcano....can't complain. We really enjoyed our stay there. Downtown La Fortuna is only 2 miles from this hotel so you can walk there....15 minutes walk. Restaurants are next door to this hotel.

Room Tip: Get the highest floor so you can have beautiful view to arenal volcano
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer.

The Hotel Magic Mountain appreciate your precious visit.
We are very glad that you enjoyed the time with us.
Thank you so much for mentioned the many advantages we have.
Your comment are the best.
The Magic Mountain doors are open for your next visit.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2013

My husband and I stayed here for the first three nights of our trip and it was great! We were greeted by drinks at the reception and the staff were extremely helpful and friendly. The hotel is really close to town, but also not too far from all the attractions- Lake Arenal, the hikes in the park, hot springs, the volcano. Yes, there were a few ants in the room, but they were tiny compared to other ants, and we are in immersed in nature after all, so we weren't bothered by it. In fact, every hotel we stayed at had some kind of any or insect. Great view of volcano from balcony, and buffet breakfast was good. Typical food with the beans and rice, plantain, pancakes, egg station on weekdays, and they change the meats everyday. I would definitely recommend this hotel to anyone wanting a good value for their money.

Room Tip: Stay in 3rd level if you can for a better view of Arenal.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer

The Hotel Magic Mountain appreciates your precious visit.
Your feedback is very important, is our customers who help us grow up and we work hard to give you the best.
We are pleased to exceed your expectations.
The Magic Mountain doors are open for your next visit.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loenen aan de Vecht, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2013

Nice and clean hotel located on the edge of la Fortuna and thus ans unspoiled view on the vulcano. Clean and attractive swimming pool. Excellent place to stay for visiting the numerous attractions in the area. Probably not the most abundant hotel in the regio but a good price/quality balance.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer

The Hotel Magic Mountain appreciates your precious visit
Your comment is very important to us. It helps us to grow and provide better service.
We want to improve everything because our customers deserve the best.
Mountain Magic doors are open. On your next visit we hope you pass the best.

Best Regards
Ericka Alvarado
Front Desk Manager
Hotel Magic Mountain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

We had a fabulous time at this hotel. We found that everyone on staff was kind and helpful. The hotel was in an excellent location - close to the Volcano and to the town.We had excellent views of the Volanco from our room. The rooms were clean and we were not afraid to leave valuables when taking off for the day. I don't know if this is normal for the wet season, but the hotel was very quiet. We were often alone in the pool and bar. So, if you want to meet lots of people, perhaps not the best choice.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Gerente at Hotel Magic Mountain, responded to this review, May 10, 2013
Magic Mountain thanks you precious visit.
Our clients are the most important. And your comments help us to grow up every day.
We are glad to know, that you enjoyed your time in Magic Mountain.
In name of all Magic Mountain staff if was a pleasure for us having served the best way posible

Best Regards
Mr Edwin Padilla
General Manger
Hotel Magic Mountain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Mountain

Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in La Fortuna de San Carlos
#22 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park

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