We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay!” 5 of 5 stars
Review of Hotel Magic Mountain

Save Saved
You added Hotel Magic Mountain to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Magic Mountain
3.5 of 5 Hotel   |   La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica   |  
Hotel amenities
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great stay!”
5 of 5 stars Reviewed May 12, 2013

My husband and I stayed here for the first three nights of our trip and it was great! We were greeted by drinks at the reception and the staff were extremely helpful and friendly. The hotel is really close to town, but also not too far from all the attractions- Lake Arenal, the hikes in the park, hot springs, the volcano. Yes, there were a few ants in the room, but they were tiny compared to other ants, and we are in immersed in nature after all, so we weren't bothered by it. In fact, every hotel we stayed at had some kind of any or insect. Great view of volcano from balcony, and buffet breakfast was good. Typical food with the beans and rice, plantain, pancakes, egg station on weekdays, and they change the meats everyday. I would definitely recommend this hotel to anyone wanting a good value for their money.

Room Tip: Stay in 3rd level if you can for a better view of Arenal.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer

The Hotel Magic Mountain appreciates your precious visit.
Your feedback is very important, is our customers who help us grow up and we work hard to give you the best.
We are pleased to exceed your expectations.
The Magic Mountain doors are open for your next visit.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

442 people have reviewed this hotel

Traveler rating
    192
    184
    50
    10
    6
See reviews for
104
200
10
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Loenen aan de Vecht, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2013

Nice and clean hotel located on the edge of la Fortuna and thus ans unspoiled view on the vulcano. Clean and attractive swimming pool. Excellent place to stay for visiting the numerous attractions in the area. Probably not the most abundant hotel in the regio but a good price/quality balance.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Director de Recepción at Hotel Magic Mountain, responded to this review, May 16, 2013
Dear Customer

The Hotel Magic Mountain appreciates your precious visit
Your comment is very important to us. It helps us to grow and provide better service.
We want to improve everything because our customers deserve the best.
Mountain Magic doors are open. On your next visit we hope you pass the best.

Best Regards
Ericka Alvarado
Front Desk Manager
Hotel Magic Mountain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

We had a fabulous time at this hotel. We found that everyone on staff was kind and helpful. The hotel was in an excellent location - close to the Volcano and to the town.We had excellent views of the Volanco from our room. The rooms were clean and we were not afraid to leave valuables when taking off for the day. I don't know if this is normal for the wet season, but the hotel was very quiet. We were often alone in the pool and bar. So, if you want to meet lots of people, perhaps not the best choice.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Gerente at Hotel Magic Mountain, responded to this review, May 10, 2013
Magic Mountain thanks you precious visit.
Our clients are the most important. And your comments help us to grow up every day.
We are glad to know, that you enjoyed your time in Magic Mountain.
In name of all Magic Mountain staff if was a pleasure for us having served the best way posible

Best Regards
Mr Edwin Padilla
General Manger
Hotel Magic Mountain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2013

Very helpful and friendly staff. In your face view of Arenal from our balcony. We bought a couple bottles of wine at a local market and though survived a 9 hour hike and a horse back ride the next day, didn't miss a sunset from our balcony. Yea there were ants in the bathroom, but if bugs in the room really bug you, don't visit Costa Rica.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Gerente at Hotel Magic Mountain, responded to this review, May 10, 2013
Hotel Magic Mountain thanks your precious visit.
We work very hard to give the best service because our guest deserve more than that.
We are very glad to know that you had wonderfull time in the hotel and we want to let you know that every comment you did is like gold for us.
The Magic Mountain doors are open for you. And we hope in your next visit give you the best service.

Best Regards
Mr. Edwin Padilla
General Manager
Hotel Magic Mountain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gig Harbor, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013

Decided to stay in La Fortuna so we could explore the Volcano for a full day. Walked into Hotel Magic Mountain and Karina helped us. She was great. Showed us our room before we decided to stay and it had an amazing view of the volcano! She also helped us find a great family coffee farm to visit the next day and was such a great experience. We would recommend this hotel to everyone. Great price and great service.

Room Tip: Ask for a view of volcano.. Amazing
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, April 27, 2013
Dear guest, was a pleasure help you with your activities in La Fortuna de San Carlos.
Is great hear from you and is nice to know you had a excellent stay at Magic Mountain.

We hope see you again here the next time you visit Costa Rica, we will give you our best.

Best Regards!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

Great view of the Areanal volcano from the room's balcony. The grounds are well kept especially around the pool area. The breakfast at the restaurant had a good variety of offerings. We especially enjoyed the local fresh fruit. I would recomend this hotel to my friends and would stay there again if I travel to the Arenal area in the future.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, April 27, 2013
Dear Dan, thanks so much for your comments.
We are glad to make your stay has been relaxing and wonderful time for you.

We hope to see you again soon at Magic Mountain.

Warmest regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 19, 2013

This was the worst hotel we stayed at in costa rica. The food was terrible. The room seemed fine until we woke up and our bags were covered with ants. We didn't have any food or anything in them. The bathroom had ants as well. It was disgusting. When we complained to the front desk, they pretty much said there was nothing they could do about it. Worst hotel in costa rica. Next time we'll spend the extra money and stay at one of the nicer resorts.

Room Tip: don't stay here!
See more room tips
  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ericka A, Gerente at Hotel Magic Mountain, responded to this review, May 10, 2013
The Magic Mountain Hotel thanks you for your precious visit.
For us it is very important the welfare of our guests during their stay. We wish to inform you that we are very aware of the inconvenience caused.
Feedback from our customers helps us improve the quality of service provided, so it is of utmost importance.
We are very sorry not to have met your expectations, and we deeply regret having to refer you in these circumstances.
We also wish to extend the appropriate apologies and our interest in making the improvements mentioned by you.
The Magic Mountain Hotel doors are open and we hope your next visit to reciprocate with a pleasant and enjoyable stay.
We appreciate your patience and feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Magic Mountain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Magic Mountain

Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in La Fortuna de San Carlos
#22 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Cheap Tickets, Hotels.com, Priceline, Tingo, BookIt.com, BookingOdigeoWL, Otel and Venere so you can book your Hotel Magic Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park

Owners: What's your side of the story?

If you own or manage Hotel Magic Mountain, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.