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Hotel Magic Mountain: Traveler Reviews

3.5 of 5
La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
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260 reviews from our community

Traveler rating
    113
    109
    28
    5
    5
See reviews for
Families
56
 
Couples
135
 
Solo
4
 
Business
0
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta,Ga
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Magical time at Magic Mountain”
5 of 5 stars Reviewed February 18, 2013

This is a beautiful property with a great view of Arenal Volcano. We stayed for 3 days and found the hotel very clean and all the staff helpful and pleasant. I enjoyed the swim up bar and the waitress referred to me as Mr. Fish with a big beautiful smile! Get the breakfast buffet - the super fresh eggs are cooked to order and the fruit is to die for! We loved every minute! Thank you!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JWvictor about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
March 2, 2013
Dear Victor, we really appreciate your comments;
Is good to know that you had a good time with us.

Our customer are the most important for us, if you feel pleasent, we are too.
We hope see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“A great place to stay”
5 of 5 stars Reviewed February 12, 2013

We spent 3 nights at Magic Mountain January 26 - 29. The hotel is clean and the staff are very helpful. The property is beautifully landscaped with lovely flowers and plants. We enjoyed some time at the pool and hot tubs. There is a bar by the pool where you can order drinks and food. The waitress was so attentive that we never had to leave our lounge chairs. The breakfast buffet was wonderful--the freshest papaya, mango and pineapple I've ever had.

We did some tours through Aventuras Arenal -- rainforest hike and Arenal hanging bridges, La Fortuna waterfall, volcano lava flow hike, Tabacon Hot Springs, Cano Negro river boat safari. These tours were the highlight of our time in Costa Rica. The tour guides were great and well worth the money. This is truly the most beautiful part of the country, so be sure you don't miss it.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask CaribbeanCruiser27 about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
March 4, 2013
Dear guest; kindest regards from Magic Mountain Hotel!!

You are our priority, so really appreciate your comments, It is an honor for us to hear you had an excellent stay.

If you get a great time it means we are doing a good job to give you the best vacations you ever had.

Best regards...
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Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Best view!”
4 of 5 stars Reviewed February 9, 2013

We just spent two nights in Magic Mountain Hotel in La Fortuna. We liked the location - between the town and the Arenal Volcano. From our balcony we had the greatest view of the Volcan, the garden and the pool. Yesterday we were able to even see the top of the Volcano. The hotel is clean and the staff helpful. We had a very good buffet breakfast at the restaurant adjacent to the hotel. At night my husband took the dinner buffet - at a very reasonable price. We appreciate the Wifi even though the signal was not very strong. Two little things that could be improved: the key to our door was not always functioning. We had to get a new key and play with it each time we entered the room. Also the paint was peeling on our door on the outside. Therefore our first impression was not the best even though we really enjoyed our stay there after.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DidiD26 about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
February 10, 2013
Dear customer, thanks for your beautiful comments...

It's nice to know you spent an excellent stay at Magic Mountain Hotel.

We are working with the paint in the doors, It is almost ready, thanks for your suggestions about the keys problems also.

Magic Mountain Staff, hopes see you again.
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Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“great views”
4 of 5 stars Reviewed January 29, 2013

wonderful hotel, fantastic view of the volcano.
Room was great, but, we spent the extra for the in-room hot-tub. On arrival the water was cold, called front desk, a person was quickly there, told us to turn on the jets, and it would be fine. Went for dinner, returned to a "hot" hot-tub - too hot to enjoy. Turned off jets, and water gets cold. Tried several times to adjust the temperature on the two controls, but no instructions - so water was either cold or too hot.

Room was very nice, clean, but pillows are hard. Pool and grounds are very good, and kept clean.

Restaurant food was ok, not a highlight of our trip. Hotel seems to have a tour bus each day, so they put on a buffet dinner & breakfast. You can order dinner off the menu, but food was not better than the buffet.

there are several hotels and restaurants close by, so do not pass on this hotel just because of the food.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask bill l about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
January 31, 2013
Greetings from Magic Mountain Hotel, we really appreciate your comments, our customers are the most important for us.

We are working hard to improve the restaurant, we are training our staff to give you a unmatched service the next time....

Thanks for choose Magic Mountain, we hope see you soon again!!
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Zurich, Switzerland
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Very nice, but a bit remote”
4 of 5 stars Reviewed January 26, 2013

I stayed three nights at this hotel. The rooms are fairly spacious, and I believe all of them have a balcony facing Arenal volcano. The only two downsides of this hotel are the remote location (from the center of La Fortuna) and that the WiFi signal is very weak in certain rooms.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Cyril C for La Fortuna de San Carlos
Ask Cyril C about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
February 4, 2013
Greetings from Magic Mountain Hotel...

We are really proud of you have had a wonderful stay here. We are working on the wifi signal to give you a better service the next time and about our localization we are just 3 kilometres from La Fortuna town on the main street.

We hope see you again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Magic Mountain

Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotels in La Fortuna de San Carlos
#24 Family Hotels in La Fortuna de San Carlos
Price Range: $
Hotel Class:3.5 star (3.5*)
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