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Hotel Magic Mountain: Traveler Reviews

3.5 of 5
La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
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Hotel Magic Mountain
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249 reviews from our community

Traveler rating
    108
    103
    28
    5
    5
See reviews for
Families
56
 
Couples
127
 
Solo
4
 
Business
0
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dublin, California
Top Contributor
95 reviews 95 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
“Perfect view of volcano”
4 of 5 stars Reviewed January 20, 2013

Arenal was not erupting when we visited, but you still like to see it. Our guide warned us that many people did not see it. All of the rooms have views of the volcano. Our second floor room had an unobstructed view. When we woke up shortly after sunrise the first morning of our stay, Arenal was fully visible and very photogenic. By around 8 AM, the clouds were already starting to roll in. The next morning, you would not have known there was a volcano there.

The front desk staff is very willing to provide extra toiletries if you ask. We asked for more the first night and again on the second night (because they had not been replenished).

Room Tip: Ask for a room with an unobstructed view. The rooms above the ground floor would generally have bet...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask EveSp about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
February 10, 2013
Greetings from Magic Mountain Hotel.

We appreciate your comments and we are proud of you have had a wonderful stay...

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent trip to Costa Rica Arenal Region”
5 of 5 stars Reviewed January 17, 2013

The Magic Mountain Hotel and package was nothing short of superb. For $630 USA for a couple we had all food and drinks included, a tour of the rainforest and hanging bridges as well as a hike to an amazing waterfall and active volcano. Topping it off with the most luxurious hot springs!! The guide was amazing and we learned so much. Her passion was infectious!

This is a must do when in Costa Rica!!!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask NhRoch about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
January 19, 2013
Thanks so much for your comments, It is very important for us.
We are happy you enjoyed the stay at Magic Mountain.
Hope see you soon again.
Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
“good but better last time”
4 of 5 stars Reviewed January 12, 2013

I was here with my son in 2007; this time the whole family came.. We got in late afternoon and needed two rooms which we had. I needed a roll away as my adult sons will not share a bed. It was little more than army cot which was disappointing.. There was a large tour group there while we were there.. I know they contribute more income to the hotel but the pool bar and pool chaises were full from this group so we opted not to use either that night which was too bad.. Dinner was a buffet for this large group.. not what we wanted either. We had a drink, delayed a while and then when back after the group had left and ordered from the menu.. The food was very good but not great. The breakfast was the same.. good but we had better at a hotel near the airport in San Jose.. the staff was super, very helpful and friendly especially at the front desk and restaurant. The views.. well, you can't beat those.. a large volcano going up up up into the clouds seemingly right behind the pool (which also is beautiful). While my guys went on a zip line tour, I hit the spa for a mud massage which was really heavenly. The spa is new since last there. Beautiful and large rooms but I was the only one there. Last time the food, both breakfast and dinner, were better but overall it was a good choice again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by catsandroses for La Fortuna de San Carlos
Ask catsandroses about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
January 19, 2013
Thanks so much for your comments, This is too important for us, this is the way how we can see what we are doing good or not.
We hope the next time that you visit us, we can give you a better service
Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ennis, Ireland
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“We really enjoyed our stay here.”
5 of 5 stars Reviewed January 11, 2013

We only had one night to spend here but our stay was very memorable. The room was clean and fairly luxurious. We had a spectacular view of the volcano from our balcony. So perfect it was almost surreal. The swimming pool was lovely and the pool bar was very warm. The jacuzzis too were awesome. The staff were amazingly friendly, attentive and helpful. We met the owners and they could not have been nicer to us, giving us a tour of the hotel and were very willing to chat. You could tell they have pride in their hotel and want to hear from the guests to make sure everyone has a great stay. You don't see that much anymore. Thank you.

Room Tip: Choose a room with a volcano and pool view. Room 308 was perfect.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by SurfFamilyTravel for La Fortuna de San Carlos
Ask SurfFamilyTravel about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
January 19, 2013
Greetings from Magic Mountain,
We are pleased to have met your expectations, We hope you can visit us again soon and hopefully next time give the same or better a service.

warmest regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Great night at magic mountain”
4 of 5 stars Reviewed January 9, 2013

Service was great, rooms very good, bed was very comfortable! Breakfast buffet needs improvement! I recommend staying here. Great value. Location is excellent close to la fortuna 2 mins car 10 mins walking and great views of arenal volcano. Hotel has security at night. I observed this when i came back from new years celebration.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask alexlmu about Hotel Magic Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review
January 11, 2013
Hello, thanks so much for your comments, this is too important for us, and we are going to take care about the buffet; Thanks for your recommendation.
We are pleased that you have had an excelent stay.

Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Mountain

Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotels in La Fortuna de San Carlos
#24 Family Hotels in La Fortuna de San Carlos
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hotel Magic Mountain
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