I was here with my son in 2007; this time the whole family came.. We got in late afternoon and needed two rooms which we had. I needed a roll away as my adult sons will not share a bed. It was little more than army cot which was disappointing.. There was a large tour group there while we were there.. I know they contribute more income to the hotel but the pool bar and pool chaises were full from this group so we opted not to use either that night which was too bad.. Dinner was a buffet for this large group.. not what we wanted either. We had a drink, delayed a while and then when back after the group had left and ordered from the menu.. The food was very good but not great. The breakfast was the same.. good but we had better at a hotel near the airport in San Jose.. the staff was super, very helpful and friendly especially at the front desk and restaurant. The views.. well, you can't beat those.. a large volcano going up up up into the clouds seemingly right behind the pool (which also is beautiful). While my guys went on a zip line tour, I hit the spa for a mud massage which was really heavenly. The spa is new since last there. Beautiful and large rooms but I was the only one there. Last time the food, both breakfast and dinner, were better but overall it was a good choice again.

We only had one night to spend here but our stay was very memorable. The room was clean and fairly luxurious. We had a spectacular view of the volcano from our balcony. So perfect it was almost surreal. The swimming pool was lovely and the pool bar was very warm. The jacuzzis too were awesome. The staff were amazingly friendly, attentive and helpful. We met the owners and they could not have been nicer to us, giving us a tour of the hotel and were very willing to chat. You could tell they have pride in their hotel and want to hear from the guests to make sure everyone has a great stay. You don't see that much anymore. Thank you.

Service was great, rooms very good, bed was very comfortable! Breakfast buffet needs improvement! I recommend staying here. Great value. Location is excellent close to la fortuna 2 mins car 10 mins walking and great views of arenal volcano. Hotel has security at night. I observed this when i came back from new years celebration.

We stayed for 3 nights. The rooms are great, we had booked excursions with the hotel in advance, it all went well. The reception desk is somewhat funny, the SPA good but empty and the bar and restaurant dismal. Take a cab to La Fortuna instead for a meal.