We absolutely cannot say enough about how wonderful this hotel is. Our room, 311, was clean, comfortable, tastefully decorated, and had the most amazing view of the Arenal volcano! The AC worked great. The property was well manicured & had beautiful flowers and plants. The pool area was really nice too. The hot tub was not hot, but we found that this is common in all of Costa Rica, since they are in the heat most of the time, they use the hot tub more for the jets, less for the temperature. The staff at this hotel is so full of hospitality, you will feel like they are friends by the end of your stay, even if it's just a few days. Rosabel (I am sure I am spelling her name incorrectly) was so GREAT in helping us with our excursions... so much so that after breakfast one morning, she motioned us to the front desk to let us know that she found our tour cheaper and handed us $50 back!!! How nice was that? She could have pocketed that and we would have never known. She also checked on us after each tour to see how we liked it and make sure we had a good time. We did not hear the same stories from people who stayed in bigger hotels in the area. This is the place to stay in La Fortuna. The Sports bar is a nice place to relax and has 2 for 1 happy hour specials. We ate only breakfast at the hotel, which was included in our package. We thought it was really good. Loved the traditional Costa Rican food! Overall, we would recommend this hotel to anyone. Couple of random tips... ask for the third floor for superior views of the volcano, try La Choza de Laurel for great local food (just after the Burger King), go to Tabacon for the the most natural hot springs, do the combination all day tour... it includes the hanging bridges hike, swimming in the La Fortuna waterfall, hike to the lava fields, Tabacon, lunch & dinner. We had a fabulous time in this area and specifically at this hotel... just wonderful!!! Cannot beat the service & atmosphere!!!
THIRD FLOOR for the best views of the volcano!!!
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