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“Quaint Hotel in Good Location” 4 of 5 stars
Review of Hotel Magic Mountain

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Hotel Magic Mountain
3.5 of 5 Hotel   |   La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica   |  
Hotel amenities
Draper, Utah
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Quaint Hotel in Good Location”
4 of 5 stars Reviewed October 17, 2012

This was the first stop on our family vacation. The rooms were a good size and clean. One room was missing a fridge and the other got skipped by the maid service one day. Breakfast was good the first day, but was pretty monotonous after the third. Front Desk personal was very helpful and went above and beyond to make our stay a good one. The hot tubs were not hot. If we were lucky, one of the two would be warm.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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452 reviews from our community

Traveler rating
    197
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    52
    10
    7
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108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
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English first
KY
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 15, 2012

We absolutely cannot say enough about how wonderful this hotel is. Our room, 311, was clean, comfortable, tastefully decorated, and had the most amazing view of the Arenal volcano! The AC worked great. The property was well manicured & had beautiful flowers and plants. The pool area was really nice too. The hot tub was not hot, but we found that this is common in all of Costa Rica, since they are in the heat most of the time, they use the hot tub more for the jets, less for the temperature. The staff at this hotel is so full of hospitality, you will feel like they are friends by the end of your stay, even if it's just a few days. Rosabel (I am sure I am spelling her name incorrectly) was so GREAT in helping us with our excursions... so much so that after breakfast one morning, she motioned us to the front desk to let us know that she found our tour cheaper and handed us $50 back!!! How nice was that? She could have pocketed that and we would have never known. She also checked on us after each tour to see how we liked it and make sure we had a good time. We did not hear the same stories from people who stayed in bigger hotels in the area. This is the place to stay in La Fortuna. The Sports bar is a nice place to relax and has 2 for 1 happy hour specials. We ate only breakfast at the hotel, which was included in our package. We thought it was really good. Loved the traditional Costa Rican food! Overall, we would recommend this hotel to anyone. Couple of random tips... ask for the third floor for superior views of the volcano, try La Choza de Laurel for great local food (just after the Burger King), go to Tabacon for the the most natural hot springs, do the combination all day tour... it includes the hanging bridges hike, swimming in the La Fortuna waterfall, hike to the lava fields, Tabacon, lunch & dinner. We had a fabulous time in this area and specifically at this hotel... just wonderful!!! Cannot beat the service & atmosphere!!!

Room Tip: THIRD FLOOR for the best views of the volcano!!!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2012

Stayed one night here. Great view of hotel and beautiful pool area. Nice terrace outside to enjoy the view. I usually get annoyed when people write reviews and complain about little things. However, we looked forward to having coffee on our terrace in the early morning while enjoying the view, but there was no coffee next to the coffee maker. Thinking this an oversight, I went downstairs to the lobby to get some. The desk clerk asked the housekeeper and I was told they had no coffee for the rooms, but they might get some later. Not much help. They did have a good breakfast starting at 7am. Also, it gets light at 5:30 am, so it's great to get an early start sightseeing at Arenal. Would definitely stay here again (but might bring my own coffee for the room.)

Room Tip: Get the second or third floor for the view.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 8, 2012

You have a view of the volcano if not cloudy (volcano has been inactive for a few years now, but you see the cone of the mountain). Great pool. Walk to laundry service. Close to luxury. Modern rooms. Good restaurant and bar. Just watch out for the extra charges in the resturant. We ordered 2 glasses of wine and got a whole bottle and was charged $35 upon check out. The waiter added his big tip.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

I had an excellent stay at this place. The staff was very friendly a amicable. I had an excellent view from my suite on the third floor looking at the Arenal Volcano. This was breathtaking. It was close to many restaurants and to town as well. I highly recommend this place.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 20, 2012

My friend and I had a great experience here. The guy at the front desk was extremely helpful in giving us directions to our next destination, all the way on the other side of the country. Our room had a BEAUTIFUL view of the volcano. The pool bar was wonderful, and the bartenders are extremely friendly. (TIP It definitely helps here, and everywhere in Costa Rica, if you at least TRY to speak Spanish. Don't assume everyone knows English!). Breakfast was amazing - lots of black beans and rice, fresh fruit, tortillas, etc. Overall a very great hotel!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2012

My friend and I booked this hotel through a tour package we bought online. Little did we know that this hotel would be great!

Upon arrival, we were late in checking in due to our flight delays and long drive into the night from San Jose. The receptionist greeted us and immediately checked us in. He gave us a room on the first floor, which I will admit was a disappointment for both of us. The balcony door was wide open and the room didn't feel clean. It had a musty smell. We asked if we could get another room, but since we were the last to check in, no other rooms were available but the suites.

However, the next day, the same receptionist asked if we had changed rooms. When I said that we hadn't, he made arrangements for us to get another room. He placed us into one of the junior suites on the third floor, which completely blew our minds! It had a view that overlooked the beautiful pool, gardens and faced the volcano. It was truly picture perfect. Not only was the room much cleaner and larger, but there was even a jacuzzi in the room. We were ecstatic and so grateful!

Based on this impression, I was really impressed by how accommodating the hotel staff was. We enjoyed the other two days by the swim up bar. The service was a little slow and crowded during happy hours, but wonderfully relaxing. It was a great place to wind down and enjoy the scenery.

Also, we enjoyed the hot buffet breakfast each morning. The ham and fresh fruits were particular good!

Room Tip: Book a room on the second or third floors!
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Mountain

Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in La Fortuna de San Carlos
#22 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park

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