Stayed one night here. Great view of hotel and beautiful pool area. Nice terrace outside to enjoy the view. I usually get annoyed when people write reviews and complain about little things. However, we looked forward to having coffee on our terrace in the early morning while enjoying the view, but there was no coffee next to the coffee maker. Thinking this an oversight, I went downstairs to the lobby to get some. The desk clerk asked the housekeeper and I was told they had no coffee for the rooms, but they might get some later. Not much help. They did have a good breakfast starting at 7am. Also, it gets light at 5:30 am, so it's great to get an early start sightseeing at Arenal. Would definitely stay here again (but might bring my own coffee for the room.)

You have a view of the volcano if not cloudy (volcano has been inactive for a few years now, but you see the cone of the mountain). Great pool. Walk to laundry service. Close to luxury. Modern rooms. Good restaurant and bar. Just watch out for the extra charges in the resturant. We ordered 2 glasses of wine and got a whole bottle and was charged $35 upon check out. The waiter added his big tip.

I had an excellent stay at this place. The staff was very friendly a amicable. I had an excellent view from my suite on the third floor looking at the Arenal Volcano. This was breathtaking. It was close to many restaurants and to town as well. I highly recommend this place.

My friend and I had a great experience here. The guy at the front desk was extremely helpful in giving us directions to our next destination, all the way on the other side of the country. Our room had a BEAUTIFUL view of the volcano. The pool bar was wonderful, and the bartenders are extremely friendly. (TIP It definitely helps here, and everywhere in Costa Rica, if you at least TRY to speak Spanish. Don't assume everyone knows English!). Breakfast was amazing - lots of black beans and rice, fresh fruit, tortillas, etc. Overall a very great hotel!