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“Ants in our room... AC doesn't work” 3 of 5 stars
Review of Hotel Campo Verde

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Hotel Campo Verde
3.0 of 5 Cabin/Campground   |   La Fortuna, Volcan Arenal | 9km oeste de la Iglesia de La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Ants in our room... AC doesn't work”
3 of 5 stars Reviewed March 25, 2013

Pros:
- Excellent views of the volcano
- Great breakfast
- Staff tries to be helpful

Cons:
- AC in our room didn't work, the staff tried to fix it and got us an additional fan. It was still hot until the maintenance was done the next day. They couldn't switch our room since the hotel was oversold
- Ants in our room! If Day 1 didn't have a functioning AC, Day 2 had ants in our room! Imagine coming back to your hotel after a tiring day and seeing ants all over the floor! Again, the staff tried to get rid of them
- Wifi doesn't work too well

Overall.... Disappointed staying here after reading the stellar reviews.
We asked the owner for a partial refund based on the above and we received a $10/day compensation.... it was an all or nothing offer. I'm sorry, but $20 doesn't make up for a hot room or ants! Had La Fortuna not been completely sold out of other hotels, we would have moved out.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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242 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
San Diego, CA
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 11, 2013

If you have a car and want to stay a little outside of town where it's quieter.... this is your place! Beautiful views of the volcano, very spacious rooms, comfortable beds, clean accommodations, and air conditioning... what more could you want? This place was perfect. We had booked all of our tours and really only needed a quiet and inexpensive place to stay and we found it here. The volcano views were great. Nothing more to say except that you won't be disappointed here.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 5, 2013

I stayed for 4 days in Hotel Campo Verde with my 17 year old son. As others have said, the location and the view are unparalleled. In fact, this was one of those cases where the photo from our room that we took to send back to mom was not nearly as good as the actual view. The room was clean and more than adequate. But I have to give 5 STARS and special thanks to the hotel staff, who went above and beyond. The night before our departure, we key twisted off in the room safe, leaving our passports and most of our money beyond reach. The outlook wasn't brilliant -- the town's locksmith wasn't available until AFTER our flight the next morning. So the hotel's handyman went to work for two hours that night. I thought to myself -- "No way!" But then he came back early the next morning and went to work. Again, I thought to myself -- "No way!" But after a couple hours he emitted a grunt of satisfaction and our valuables were liberated in time for us to have a leisurely breakfast and get to the airport on time. I was told by another Costa Rican that this is a Tico thing -- once a Tico gets started, you can't stop him. In any event, I think we had some responsibility for the affair. Although I would argue the key was a bit flimsy, there is no doubt we were too firm with it. I offered to help pay for the safe that was now in 100 twisted, pathetic pieces on the floor of our unit, but the hotel staff took full responsibility and was even genuinely apologetic for our mishap. With that kind of experience, I can't give Hotel Campo Verde anything less than 5 stars. Tip: the room safes can be operated with key or with combination -- use the combination instead of the key.

Room Tip: If you want a to-die-for view, you can't go wrong with Unit 8.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buenos Aires, Argentina
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2013

With the most magnificent volcano views, spacious rooms, free wi-fi, breakfast included in the (very sensible) rate and super friendly staff, this place is worth staying at. Quiet, clean, comfortable, really, you can ask for nothing else!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plano, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2013

I recently stayed three nights here on a vacation I went on with my mother in February. It was by far my favorite place that we stayed at during the trip. We were in cabin #7 which was on the side of the property closest to a farm pasture and farther back. It was so private and comfortable. Gorgeous, completely unobstructed view of the volcano here (see photos, though some cabins didn't have quite the same view). Typical breakfast that was served was very good and filling for a day of adventure. Staff was very friendly. Parking spot near each cabin. Also nice was each cabin had its own porch with seating and a mini fridge in the room. A cow from the neighboring farm did manage to get by the fence and onto the property which wasn't disturbing but was definitely a funny sight to see as he chomped down on the flowers. The birds start singing early in the morning and it is very audible but for me that added to the charm. Would definitely stay at this property again!

Room Tip: Cabin 7 was an awesome view, if you can request the best view do so!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basel, Switzerland
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2013

I highly recommend this hotel – a few miles away from the hustle and bustle of la fortuna – but that is a good thing. You would be hard pressed to find a better view of the volcano at this price.
The staff is exceptionally friendly. When we arrived, there was a mistake in our booking and we had a reservation for three people. The lovely girl at the frint desk, said whe would look into it and change the booking after she had ok’d it with her boss. The next day we were informed they had reduced the rate, saving us 150 Dollars.
The room and bathroom is very spacious. I loved the attention to detail , such as decorating with flowers and chocolates on the bed on valentines day.
The view of the volcano is wonderful – it is right in front of you !
Negative: the breakfast was nothing special.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Powell River, British Columbia, Canada
1 review
5 of 5 stars Reviewed February 24, 2013

We enjoyed our stay from the moment we checked in. The front desk clerk was very helpful with all our questions. The room was clean and comfortable. The grounds were lush and well cared for. It looked just like the pictures on their web site! We would definately stay there again!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Campo Verde

Address: La Fortuna, Volcan Arenal | 9km oeste de la Iglesia de La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 54 Specialty lodging in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Campo Verde 3*
Official Description (provided by the hotel):
Hotel Campo Verde designed for the enjoyment of couples and families, located right in front of one of the world's most active volcanoes, the Arenal Volcano, just 10 minutes from the beautiful village of La Fortuna. The hotel is run by their owners, distinguished itself by its dedication to responsible sustainable tourism, and its personalized, quality service and attention to detail, making all the difference in our customer’s satisfaction.Hotel Campo Verde is a place where life is the purest of nature, with spectacular views of both the volcano and the mountains that surround it. The guest can enjoy the majestic volcano from their rooms. The Volcano´s ash explosions and lava flows, at night, give the impression of fireworks. ... more   less 
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Also Known As:
Hotel Campo Verde Costa Rica/Arenal Volcano National Park

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