The resort is outside of La Fortuna and has a very warm and welcoming staff that thankfully spoke better English than we did Spanish. The rooms are in pairs, all have incredible views of the Arenal Volcano, and the property and landscaping are situated on the property so that, with the exception of the attached room, they are secluded from the other rooms. We were vacationing with friends so the room next door was no issue for us, although we could hear them talking if our bathroom door was not closed.
The grounds are nicely landscaped and maintained and filled with tons of small yellow and blue birds, hummingbirds, egrets and other birds at the pond, and at night the rainforest came alive with the sounds of crickets, frogs and other bugs. We used Deet and had no problems with bites.
A buffet breakfast was included and had an omelet station, pancakes, three fruits, bread and muffins, gallo pinto (rice, beans, cilantro and onions, very tasty), an egg dish, a breakfast meat (sausage, bacon), cereal, oatmeal, GREAT coffee, tea, milk, juice, nothing extraordinary but we thought it was a perfect vacation breakfast. The restaurant, which is open air and sits over a scenic little pond, at lunch and dinner had mostly Italian themed and some local dishes, prices ranging from $9 to $20 per dish. Drinks were American priced, $7.50 cocktails, $3.50 beers, wine of varying prices. Nothing too expensive, the food was good, not great, but no particular complaints from any of us. Atmosphere and service made it nice!
Due to a local on a motorcycle hitting the side of our car (long story), we had to spend the entirety of a day at the resort waiting for another car, but enjoyed the pools and restaurant throughout the day. While I fretted at the room, everyone else enjoyed the swimming pools which have swim up bars and hot tubs, and a hot spring pool with a swim up bar as well. The staff also assisted us with setting up excursions the day we arrived.
The only real complaint by either couple was the plastic cover over a vent in the bathroom. When the skies unleashed more rain than we have in all of Nevada in a single year, the sound of the rain hitting the plastic woke me up at around 2 am. I thought the air conditioning had malfunctioned and couldn’t figure out how to turn it off. After about three minutes my wife figured out the rain was hitting the plastic cover, and the next day my friend related the exact same experience!
We paid $170 per room night on Hotwire. The only 5 star we've stayed at was the Four Seasons on Lanai, for which we did not pay the ~$350 per night! For us, then, 4 stars is VERY good. We loved it here, our complaints were minor at best, and we would wholeheartedly recommend it to others who want adventure around La Fortuna and Arenal, but comfort and silence at their resort!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.