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“A wonderful suprise!” 5 of 5 stars
Review of Hotel Kokoro Arenal

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Hotel Kokoro Arenal
3.5 of 5 Resort   |   La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica   |  
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Hotel amenities
Dobbs Ferry, N.Y.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“A wonderful suprise!”
5 of 5 stars Reviewed September 10, 2007

We came to La Selva quite by accident and a lucky accident it was! we decided to leave Montezuma two days earlier and were booked at the Lost Iguana later in the week, but they could not accomodate us earlier. Our travel agent booked us at La Selva and we absolutely loved it! Scott, the owner, is incredibly helpful and has a wealth of knowledge and jessie, his manager, is a warm, bubbly person who we thoroughly enjoyed getting to know. They took care of our every need and the cabins are an incredible value for the money. The beds were the most comfortable we slept in , in Costa Rica, and we actually preferred La Selva to the Lost Iguana Resort. La Selva has wonderful cabins and "personality".....we'd go back in a minute! Don't miss it!

  • Liked — everything
  • Disliked — nothing
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
British Columbia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2007

It was a pleasant surprise to come across "La Selva" while exploring around the Arenal area. The manager (Scott) was incredibly helpful and hospitable, answering any questions we had and offering lots of suggestions for activities, restaurants and shopping needs. The cabins are tastefully decorated with large bathrooms and a fridge for your snacks or beverages. The beds were the most comfortable we found, with nice sheets and comforters. They offered great variety for breakfast which was served in the quaint outdoor restaurant. The pool is small, but, certainly sufficient. The cabins all have great views of the volcano- if only it had erupted when we were there!!!

All in all it was a great stay and we would definitely recommend it to others.

  • Liked — Comfortable beds, cleanliness, friendly helpful staff, quiet setting
  • Stayed March 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Top Contributor
77 reviews 77 reviews
72 hotel reviews
Reviews in 65 cities Reviews in 65 cities
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed August 21, 2007

We loved our stay at La Selva. The hotel is a few miles outside of La Fortuna. It is small, quite, and every cabin has an amazing view of the volcano. The staff here was outstanding, from the owner, to Jessie at the reception desk. They couldn't do enough for us from calling taxis to restaurant recommendations. The pool and hot tub are small, but lovely, and we had it to ourselves the two times we were there. Breakfast was great with cereal and yogurt to start while Jessie cooked our made to order eggs. The only negative was minimal lighting in the bathroom, and the cabins do get hot during the afternoon, despite the AC. I would highly recommend this hotel and I would definitely stay there again.

  • Liked — The staff and location
  • Disliked — Lighting in the baths
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WLV, CA
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2007

This was an amazing place to stay (authentic feeling but clean and super comfy), and the Arenal area was one of my most favorite destinations. There were so many things to do, it could be your only destination in Costa Rica and you'd be happy. It was very helpful to stay at La Selva because the staff are so friendly (and English speaking) and seemed to really enjoy taking the time to suggest what to do and where to go - restaurants, tours, hiking places, whatever. I would definitely go back and stay there again.

Stayed April 2007
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2007

Stayed only one night but wish we had stayed longer. Very nice cabinas and landscaping, pool, hot tub. Staff was exceptionally nice and helpful. Rooms were large with sitting area and huge bathroom, and an outside porch. One improvement could be made for lighting in the bathroom. Saw 2 bdrm cabins that would be great for families. Absolutlely great view of the volcano (but cloudy when we were there). Said they had been open only a few months so I expect it will only get better!

  • Stayed April 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 11, 2007

The hotel wasn't bad, except it's a bit far outside of town -- you have to take a taxi everywhere. And, it's the one hotel that doesn't have a restaurant, so you either have to order food to be delivered or take a car / taxi.

Biggest downside: there was a "vampiro" in our room for two nights. Now we have to have rabies shots :(

  • Stayed April 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emerald Isle, NC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2007

We were pleasantly surprised by this little resort. We had booked this hotel through the website [--] which I recommend. We requested a different hotel, but we were booking late and it was already full. Since La Selva had just opened several months ago, it still doesn't have the notoriety of some of the other hotels. However, I suspect this will change as this place was great. Each of the rooms are a separate cabin that is spacious with a large bathroom. Beds are very comfortable. I totally believe that there are amazing views of the volcano, but we were unable to see it due to the clouds and rain. We were there during the dry season, but in this area it still rains frequently. We still enjoyed our time in the area. Scott is the owner and is originally from California. We had already booked a canyoneering tour (rapelling down waterfalls) and found out he had started this company. He took care of all the transportation and was very helpful in recommending things to do. The staff was awesome. The female receptionist even called a hotel in Manuel Antonio to book our next night's stay for us. No complaint from us!!
On a side note, we were originally trying to book a room in the area through [--]centralamerica.com. We requested a hotel and faxed our credit card authorization form when we were told it was available. It turned out, rooms were not available. I inquired if another hotel had availability but never requested a reservation. The website's travel agent Randall Mora was assisting us and decided to book a different hotel using our credit card authorization form for the first hotel. He acknowledged that I never asked him to reserve the room and the credit card form we sent was for a different hotel but refused to refund us the money. We told him this was fraud and it needed to be fixed. He finally agreed to refund us the majority of the money in the next 48 hours but this was 3 weeks ago and we haven't seen anything yet. We used this website before and everything worked out fine, so it may just be this particular travel agent. Apparently, he is ok with using fraudulent means to make money!! My advice is to stick with arenal.net!!

  • Liked — the staff
  • Stayed March 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Kokoro Arenal

Address: La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in La Fortuna de San Carlos
#19 Family Hotel in La Fortuna de San Carlos
#20 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Kokoro Arenal 3.5*
Official Description (provided by the hotel):
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed eco-villas offers a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics. ... more   less 
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Also Known As:
Kokoro Arenal Hotel La Fortuna De San Carlos
Resort Kokoro Arenal
Hotel Kokoro Arenal Costa Rica/Arenal Volcano National Park

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