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“Great spot to enjoy a slice of paradise” 4 of 5 stars
Review of Hotel Kokoro Arenal

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Hotel Kokoro Arenal
3.5 of 5 Resort   |   La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica   |  
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Hotel amenities
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great spot to enjoy a slice of paradise”
4 of 5 stars Reviewed August 21, 2013 via mobile

This hotel is located just a short drive from town, and is the perfect starting point for the numerous activities in the area. It offers a fantastic view of the volcano from your private cabana. The rooms are basic, but spacious, and are all done in natural wood giving you that "rustic" feel. Fernando and his staff are excellent, and can't do enough for you. This hotel offers great value as breakfast was included in the price. Highly recommend it!

Stayed August 2013, traveled as a couple
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428 people have reviewed this hotel

Traveler rating
    285
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113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 19, 2013

Just wanted to add our voices to the chorus here -- this place is a lush paradise indeed, but what makes it a truly amazing experience is the staff, especially Fernando, who gave us the warmest of welcomes the night we dragged in after a 6 hour drive in torrential downpours, and Felico, who rescued our car from a crisis with a smile. Add the hot springs, delicious meals, comfortable cabins, and fantastic views of Volcan Arenal, and we're definitely coming back. Thanks so much for such a wonderful stay! - Jenny & Cory.

Stayed August 2013, traveled as a couple
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West Palm Beach, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2013

Cute cabins very large rooms and bathrooms. Lobby is open air and serves as bar, too. beautiful view of Arenal volcano. Staff is excellent. we loved Natalie. Natural hot mineral pool was so relaxing. Giant regular pool as well. Good breakfasts. Hotel's taxi driver was very good on time and picked us up in La fortuna when we asked. This place had many hummingbirds and a sloth. It was spectacular! You can't go wrong here.

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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 18, 2013

This a nice hotel, a bit far from town, so forget about walking there. The view of the volcan is superb. The room was OK, but there were several open spaces that would let in not only mosquitoes, but also lizzards and some spiders, so if you dont mind that, it is perfectly OK. Wi fi signal is very weak also. The thermal water and swiming pools were very OK also. The breakfast very simple and basic, but tasty.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cannes, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2013

A big thank you to all the team of this hotel. We stayed there for 2 nights with our baby and a couple of friends. The staff has been very helpful with the baby and so friendly to all of us. Thanks again for this great service.
We also loved the place, its garden, the hot/cold natural pools and the view from the breakfast/dining room.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2013 via mobile

We loved this place and I would definitely recommend it! The friendly and helpful staff were amazing. I truly can't say enough complimentary things about them. The breakfast was very good. The room was simple but roomy and the views were spectacular. It was easy to get to and short drive to the major attractions in the area. I enjoyed the hot springs and pool. In response to someone's earlier comment about not flushing toilet paper- this is pretty standard throughout the region so to me it was a nonissue.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naperville, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

My sister and I stayed here for 5 nights and we would gladly stay again. We read lots of positive reviews online before going to Costa Rica, and all of them were true. This is a perfect place to stay if you are traveling on a budget but want the whole experience of being in a tropical paradise and feeling like you are at home away from home. Everyone we came in contact with was very friendly, hospitable, and made us feel more than welcome. Fernando, Felico, Michael, and Natalie were all very accomodating and gave me the best customer service experience I have ever had. I cannot say enough nice things about them. The flora on the premises is absolutely stunning (my friend found a lime tree and there are tons of orchids). The view of the volcano on the day it didn't rain was the best of anywhere around.....even better than when we went on our volcano hike. If you want suggestions on things to do, the front desk can help you and even book it for you. Also, if you want to go into town, they have their own taxi driver at a discounted rate and he is super nice and friendly. The rooms themselves are pretty standard, but we didnt spend much time in the room. All I needed was a nice, clean place to sleep and to shower. The breakfast was wonderful too, we made sure to eat a big one everyday before our activities. Thanks for the wonderful time Hotel Kokoro!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kokoro Arenal

Address: La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in La Fortuna de San Carlos
#17 Family Hotel in La Fortuna de San Carlos
#20 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Kokoro Arenal 3.5*
Official Description (provided by the hotel):
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed eco-villas offers a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics. ... more   less 
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Also Known As:
Kokoro Arenal Hotel La Fortuna De San Carlos
Resort Kokoro Arenal
Hotel Kokoro Arenal Costa Rica/Arenal Volcano National Park

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