I was very impressed with the Kokoro Resort. The guest rooms are huge and have 4 large windows with tinted glass each on different walls. I liked the eco-design and use of timber. My room had a very comfortable bed, flat screen TV, fridge, how-water shower. The resort's gardens are beautiful, with a nice cool water pool plus of course the volcanic hot-springs for a nice warm soak.

The management and staff went above and beyond – couldn't have been nicer. I was very impressed with the standard of hospitality.

The only constructive criticisms I'd make are to suggest they put insect wire on the bathroom windows to help keep mosquitoes at bay, and perhaps to extend the range of the free Wi-Fi beyond the lobby to include the guest rooms.

For the rate I paid, I found the resort to be very good value for money. I booked directly with them via their website.

Would I stay again? Definitely! First chance I get!

We stayed at Kokoro for 3 nights over the holidays. The grounds are lush and beautifully landscaped. The pool and hot springs were lovely. Fernando at the front desk was a rock star. Friendly, helpful and resourceful. All of his local recommendations were spot-on. Michael was good too. The family that owns and runs the property were actively involved with all aspects of the property. Our cabin was good, but fell short of 5-star accommodations. Perhaps it's because the rainy season was just finishing up, but our room had a slight musty smell. Towels and wet clothes never quite dried out. The mattress was too soft and gave me a sore back. It's a nice place to stay, but best to know that it's a bit rustic going in.

My son and I thoroughly enjoyed this beautifully landscaped hotel with its individual cabins, swimming pool and its own hot springs. It is a very large property magnificently landscaped and maintained. There is a friendly lobby where there is a community like feeling with Fernando behind the desk, always helpful and serving also as a concierege. A very large breakfast is included with the room. Our room was spacious with two comfortable queen beds. I recommend this hotel without reservation

We stayed at Kokoro for 3 nights. The grounds were beautiful and very well kept. The pool was sparkling and the room was huge and spotless. I can not say enough about Fernando and Micheal. Both went out of their way to make us feel comfortable. They knew lots about the area and answered all of our questions, yet we never felt pressured to book tours through them. The breakfast was delicious each morning. The best part was having hot springs right on the property. I am so glad we chose Kokoro. I highly recommend it. You will not be disappointed.