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“Friendly staff coupled with good food and clean rooms” 5 of 5 stars
Review of Hotel Kokoro Arenal

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Hotel Kokoro Arenal
3.5 of 5 Resort   |   La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica   |  
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Hotel amenities
Los Angeles, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Friendly staff coupled with good food and clean rooms”
5 of 5 stars Reviewed November 25, 2012

I spent three nights at Kokoro because of its friendly and knowledgeable staff. They helped us have a very eventful trip in Arenal. The rooms were large, clean, and appropriately priced. The breakfasts' were delicious, and the coffee was delightful. Our great experience at Kokoro is another reason why we loved our Costa Rican vacation.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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428 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 19, 2012

Sadly, we only spent one night at Kokoro and the Arenal area. This is what I imagined when I think of Costa Rica--lush and green and beautiful. The room was large, the shower (mostly) hot (I showered second), and the beds comfortable. Breakfast was the best we had the entire week in Costa Rica. Fernando was helpful and friendly and is a huge asset to the Hotel.

Room Tip: Room 4 was lovely
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbondale, Illinois
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 15, 2012

Stay 3 nights here and were one of two couples staying at the entire resort because it was the low season. Great service and the rooms were very nice and spacious. The owners really took care of us and gave us great reccomendations for places to eat and activities. My only complaint is that the beds are not of the best quality. It is about $10 every time you want to go to town so I would not recommend this place if you aren't driving. Loved it!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn,
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 9, 2012

I loved staying at Hotel Kokoro Arenal, La selva. It was in a perfect location when visiting Arenal! It was very affordable. My room was super comfortable, clean and cool. Bathrooms were great as well. Pool was the perfect temp for a night swim. Hot springs were also an added plus. Most of all I have to give it up to the staff! Owner's son & staff super helpful, accommodating and great chefs!!! Overall this is the best place to stay and get away from all the super "fancy shmancy" hot spring resorts that charge an arm and a leg to stay in. Go Hotel Kokoro and you will be 100% satisfied ;o)

Room Tip: All rooms seems great to me!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2012

I stayed at Hotel Kokoro Arenal in July for about a week with my cousins. It was our first time in Costa Rica and we loved it! It is such a cute resort with the most wonderful staff! Everyone was so polite, friendly, and considerate and they even knew us all by name! The rooms were very spacious and ours was like an adorable log cabin- we really liked it. The view from our room was phenomenal; lying in bed, I could see the volcano! It was absolutely gorgeous! As a matter of fact, the entire property is gorgeous and very well kept. Breakfasts were delicious and there was a large selection from which to choose. We also had dinner at the resort one evening and it was fantastic! There was free wi-fi in the lobby, which is just a minute away from the farthest room. We loved spending time in the pool and hot springs which were fantastic! I was skeptical about the hot springs, but they did wonders for my skin! Definitely go in if you have the chance! The hotel staff was very helpful in booking our tours activities and transporting us to and from the tours and town. Our driver was also the most patient and wonderful person! It was an amazing trip in a beautiful country and this resort is located in a fantastic spot. I’ll definitely be making a stop there again if I ever visit Costa Rica again (which will hopefully be soon!)

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

Not only is this gem very affordable and in an excellent location (nearby many adventures and sites of Costa Rica but also away from town so more secluded) but the grounds are top notch (the view, flowers, trees, and buildings create a paradise-like setting), the hospitality one of a kind and the hot springs are private and healing. There were many times we came back to our AMAZING cabin to find the bed decorated with fresh flower petals and the complimentary breakfast is a special treat. The staff shared lots of valuable information about location attractions/adventures and places to eat, always checked in with us to ensure we were pleased and to top it all of . . . as a honeymooning couple they treated us to a private, top notch dining experience with wine included :). We could not have asked for a better experience and HIGHLY recommend this place!!!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbellford, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 2, 2012

What else can we say except that we can't say enough!

We arrived just after sunset and didn't have a chance to see all of the grounds. Tim checked us in and was great to deal with, he waked us down to our cabin and got us settled in. We took a quick dip in the pool and settled in our gorgeous cabin. There are several cabins spread around the grounds and all have breathtaking views. Our cabin was beautiful, spacious, had a king size bed and mini fridge. The bathroom had a great mix of wood and tile and a huge shower area! The water pressure is not the strongest but that was easy to work with. Don't flush toilet paper down the toilet as they do have a very sensitive septic system. The toilet paper is scented and garbage is picked up every morning.

Waking up to the sounds of birds, walking out on our deck and seeing Arenal Volcano was heart stopping. This was what was wanted to see and we were not disappointed.

We were here in the slow season so we practically had the grounds to ourselves. We had a soak in the natural hot spring, ate a typical Costa Rican breakfast of beans&rice, fried plantain, fresh watermelon, papaya and pineapple and scrambled egg. (They do offer an American breakfast of pancakes and eggs.) The coffee was fantastic and the staff was friendly and made a great effort to speak English.

It was just a short drive to town and we picked up a few bottles of water and snacks to get us though to our next meals. The stores in town are great and there are a couple of grocery stores where they do speak a bit of English.

If you want to know where to go and what to see in the area, go to town and stop at Just Good Food and talk to Mike and his staff. He's an American who has great stories to tell!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kokoro Arenal

Address: La Palma | 7km After the Church on the Right Hand Side, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in La Fortuna de San Carlos
#17 Family Hotel in La Fortuna de San Carlos
#20 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Kokoro Arenal 3.5*
Official Description (provided by the hotel):
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed eco-villas offers a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics. ... more   less 
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Also Known As:
Kokoro Arenal Hotel La Fortuna De San Carlos
Resort Kokoro Arenal
Hotel Kokoro Arenal Costa Rica/Arenal Volcano National Park

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