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“Staff tried hard but hotel is definitely roughing it” 2 of 5 stars
Review of Hotel Villas Vista Arenal

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Hotel Villas Vista Arenal
San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 3345, Costa Rica   |  
Hotel amenities
Delta, Canada
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
“Staff tried hard but hotel is definitely roughing it”
2 of 5 stars Reviewed April 27, 2014

Stayed here for two nights as part of a high school trip. The best thing I can say is that the staff (the owner and his family) tried very hard to keep things working however the units themselves are tired with poor (frequently broken) plumbing and so so cleanliness. The furniture is sparse and the beds just adequate. The view is of the volcano is lovely but the facilities such as the pool were in a poor state of repair. Probably an ok place to stay in a pinch or if travelling on an extreme budget.

  • Stayed March 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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33 reviews from our community

Traveler rating
    9
    15
    5
    3
    1
See reviews for
4
15
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Costa Rica
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014 via mobile

We stayed here for a night and everything was great for the price, rustic feeling and nice pool with a great view of the volcano the staff helped us book a horseback ride and it was great. Breakfast is good.

Stayed January 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 7, 2013 via mobile

We came to this hotel after searching for a place to stay all the morning, all the rest if the hotels were busy.
We paid 60$ for a night.
The guy in the reception was very nice and knew English pretty well.
The room was.... Not so good as I read here in the reviews.
The bed was uncomfortable, the pillows were terrible. The sheets felt like it was in use for years.....
The was a small light in the sealing and no lighs near the bed.
The tv was showing snow. BUT the most terrible thing for me was that there was no wifi. The guy in the reception promised me to fix it within two hours, but it never happened.
The pressure of the water in the bathroom was very good.
The breakfast was ok. No more than that, just ok.
I ended up with a bad feeling and we left the hotel for a better one in the morning.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed June 27, 2013

This was my second visit to Villas Vista and it was just as great the second time around. Rooms are very clean, staff is extremely helpful and the food wonderful. Wether you are traveling was a couple or with friends the accommodations as just right.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Revelstoke, British Columbia, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2013

These properties were suggested to us by 2 other travelers. We enjoyed our stay as it was a bit out of town (10 minute walk), quiet and with a beautiful view of volcan Arenal. The cabins were clean, had hot water, air con and free wifi. The pool was great even though it rained for most of our stay and breakfast was included. The owners helped us book all of our adventures and transporation as well.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2013

We stayed 3 nights at the Villas Vista Arenal and really enjoyed out visit. The cabins are kept clean and have air conditioning- which is nice. The pool with a view of the volcano was a nice amenity to enjoy. Breakfast is included, with 3 choices (which is very typical as most hostels)- Tipico, Americano or Continental. Loved the pineapple jam that came with the Americano option... but also loved the fried plantains from the Tipico option. One of the property managers- Hyner (?not sure how to spell his name) was extremely helpful in giving us tips of what to do and booking the hanging bridges tour. He was very accommodating to all of our many questions, and treated us great. The landscaping surrounding each cabin was beautiful made the cabins more private. The front porch provided a great place to sit and watch the many different birds as well.
The location is about a 1 mile walk from the center of town, in the direction of the volcano. It felt much closer than we expected, and we were able to walk into town each day for dinner. It's slightly uphill walk- but not anything too difficult (as I was able to make the walk and I am 31 wks pregnant). The rooms were spacious, and the showers had hot water. The beds were a bit hard- but that is quite typical of South America. I brought a camp sleeping pad on the trip just in case- and that helped. Each room has a refrigerator which was nice to have for our drinks. If you don't like bugs, be aware that there are small little caterpillar worms that come inside each night. They don't bother you, but can be gross if you accidentally step on one in the middle of the night.
One thing the room did not have was a safe- which would have been nice to have. Overall we always felt safe, but it would have been nice to leave our passports and other valuables in a safe during our day trips.
This is a wonderful place to stay, and a very reasonable price. We would come back again!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 16, 2013

Pros:
The cabins were clean, beautiful surroundings, birds, hummingbirds passing by when you sit on your porch
Great views of the volcano...you can actually see the Arenal Volcano from some of the cabins. They offer laundry service.
Great location if you want to walk to the town of Santa Elena. We did, for the New Year's Eve celebration in the main plaza of the town.
Breakfast was good.
Swimming Pool

Cons:
I does rain a lot in that region and the parking space was really muddy. To get to the front door of the cabin we had to walk through mud.
No safe box in the rooms.
Not really the best place if you want to spend the whole day in your room. It's a very affordable option if all you want is a place to sleep after all your outdoor activities in the area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villas Vista Arenal

Address: San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 3345, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 56 Specialty Lodging in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Arenal! We have very naturistic log cabins that are private and in large open spaces. Beauty is all around us! Very close to the city center of fortuna, only 5 minute walk to the park. Very clean rooms that sleep 4 to 8 people people depending on size of the room you choose. Great American or Costa Rican breakfast included from 630am to 10am. Come experience Arenal with us and we can make your trip a great experience! See you soon.... ... more   less 
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Also Known As:
Hotel Villas Vista Arenal Costa Rica/Arenal Volcano National Park

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