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“Do not understand why this hotel is so highly ranked” 3 of 5 stars
Review of Hotel El Silencio del Campo

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Hotel El Silencio del Campo
3.5 of 5 Hotel   |   5km northwest from the Catholic Church on right hand side | 5km northwest from the Catholic Church on right hand side, La Fortuna de San Carlos, Arenal Volcano National Park 98, Costa Rica   |  
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Do not understand why this hotel is so highly ranked”
3 of 5 stars Reviewed November 28, 2012

We just returned from a 9 day visit to Costa Rica with 3 nights spent at El Silencio del Campo. I traveled with my husband and my 5 year old daughter. This was our second visit to Costa Rica and our first to the La Fortuna area. I have to say that this is one area that should not be missed. The volcano and jungle are just amazing. The sights, the views, the animals are all things that should not be missed when visiting Costa Rica.
For the hotel, however, I was disappointed. I think that I was expecting something a little nicer based on all of the glowing reviews on trip advisor for this hotel. The property consists of several cabins in a very lush setting right on the main road and next to a HUGE hotel that looks over the cabins. We were given a cabin that was set back from the main road so it was fairly quiet. The grounds are pretty with all sorts of amazing birds. The inside of the cabin is severely lacking. The mattress was terribly hard and uncomfortable. The bedding including the pillows, must be at least 10 years old. The towels and bathrobes were stained and frayed. While the room was basically clean, there was a build up of bugs in the corners on the sink and in the bathroom.I used the spa and had a delightful facial and volcanic wrap. While it was a little pricey, it was very enjoyable.
I would say that the two best things about the hotel would be the service. The staff was very friendly and helpful and able to answer and questions, provide restaurant suggestions, and make reservations. The other is the location. It is a short drive from La Fortuna and a short drive from the volcano-you can easily get to everything. I would strongly recommend a car since there is nothing within easy walking distance.
Overall, this hotel is okay. I really don't understand why it is so highly ranked, but it does offer good service and it is a good value in a good location.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsilenciodelcampo, Propietario at Hotel El Silencio del Campo, responded to this review, December 1, 2012
Dear Visitor:
I want to thank you for your review based on your recent stay at our hotel. We are very sorry that we were not able to meet your expectations. Hopefully you come visit us another time to serve you better. We will take up the matter to improve as much as possible. We will start not only checking all the villas very carefully but also the bedding, the towels and the robes. We deeply wash the villas all over once a year and the villas are cleaned daily.

SIncerely,

Luis Diego Zúñiga Vega & Kattya Hidalgo Murillo
Owners
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,426 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Fremont, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

Just returned from Costa Rica. We stayed at this hotel for 3 nights. I had initially booked another hotel in Arenal but decided to cancel that one and go for El Silencio after reading the reviews here. And so glad I did.

Very clean, beautiful, peaceful and very relaxing (we soaked in the hotel's hot springs every evening). The staff is friendly and helpful. The restaurant inside this hotel is not overly priced ( relatively speaking - as food in the touristy areas of Costa Rica is generally expensive). They have great choices (I particularly liked their grilled Tilapia). The food was so good that we never felt the need to drive to La Fortuna town for food.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasília, Distrito Federal, Brazil
Level Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed November 25, 2012

Oh I thanked every minute of my stay there. Really clean hotel. The rooms are amazing and very comfortable. The breakfast is really good and the restaurant is not expensive. The staff is very kind and the hotel has one great view of the Arenal Volcano. I would stay with them again. Really thank you for the experience.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

Loved this hotel! The rooms are private cabins, the breakfast is wonderful. As other reviewers said, it's like a bird sanctuary. At the delicious breakfast our waiter Johnny (adorable!) would go out and talk to the parrot and Lolita would put on a show! They also put out watermelon and lots of birds come to eat, great photo op. The spa is great, treat yourself to a massage then check out the private hot springs, how relaxing! We met Humberto and Eileen at different times at the front desk and they were very nice and helpful. Two thumbs up and a big grin also!

Room Tip: Cabins in back are quieter, #9 on up
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 24, 2012

Fantastic view of the volcano. Decent (yet not fabulous) restaurant. Very nice rooms and area. Good bar. Great service (very friendly, accomodating and knowledgeable staff). The front desk goes above and beyond trying to make your stay as good as it can be (they helped us arrange our trip to Monteverde as well as activity in the Volcano area).

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

I don't think the TripAdvisor photos do this place justice. It's a beautiful setting close (but just outside) of La Fortuna. The villas were clean, spacious, and private. They had 4 warm 'hot spring' pools that are beautifully done. They also had a cooler (read, not heated) swimming pool that our kids enjoyed swimming in between their time in the hot springs. We enjoyed the hot springs so much that we didn't bother to go to any other hot spring for the day (e.g., Tobacon, Baldi, etc.). For us, the quiet natural setting, without day-use guests, was perfect.

We had a great view of the volcano from our villa - see submitted photo.

The restaurant has good food at reasonable prices. The staff was 'muy amable' (if you excuse the Spanglish...) and very willing to help us with towels, directions, food, recommendations, etc.

This place is family friendly, but not full of kids running around, so it can work for couples or families with mature kids.

The entire place was non-smoking, which was great for us.

One suggestion for the hotel is to provide more places to hang towels/clothes in the room. We might have been able to reuse towels more if they would dry out in between.

Room Tip: Rooms 4 & 6 are close to the restaurant, so might be louder than the rest. We stayed in room 7...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paso Robles, California
1 review
5 of 5 stars Reviewed November 21, 2012

Very reasonably price accomondations for a family of four. Having a nicely appointed cabin lesseneds the concern about noise when traveling with a family. The beds were comfortable and the room was spacious. Breakfast was included and served in an open air dining room.
The hot springs were a pleasure for both a pre-breakfast dip & a late evening relaxer. There were several small pools and a large one for kids & adults alike.
All the cabins have a great view of the volcano.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Silencio del Campo

Address: 5km northwest from the Catholic Church on right hand side | 5km northwest from the Catholic Church on right hand side, La Fortuna de San Carlos, Arenal Volcano National Park 98, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in La Fortuna de San Carlos
#3 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel El Silencio del Campo 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Hotel El Silencio del Campo besides offering amenities such as a set of swimming pools, hot springs and spa, also offers its guests 20 individual villas with a great view of the volcano, surrounded by colorful and green gardens, that gives a natural sensation to your experience. ... more   less 
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Also Known As:
Hotel El Silencio Del Campo Costa Rica/Arenal Volcano National Park

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