This was the second hostel my friend and I stayed at in Costa Rica and it's pretty impressive although could make a few improvements. The reception area is welcoming, the staff are extremely friendly and can offer some great advice, the restaurant (although not particularly cheap) serves some fantastic food/snacks, there are 4 computers with free fast internet access, there are some beautiful tents you can stay in if you're willing to pay a little extra, there are plenty of bathrooms and plenty of room in the dorm rooms. The pool looks amazing I must admit and other people never seemed to have a problem but the water in the pool turned my friend's hair green which didn't best please her! Maybe some sort of chemical imbalance or something? Oh, and the view from the grounds is one of the best in Arenal/La Fortuna I reckon! The volcano is stunning (when it isn't covered in cloud!).
Anyway, the air con was a little annoying. Granted, it had air con. But this was put on automatically by staff at about 10pm and then it didn't go off until 10am the next morning. As they ultimately have the controls you can't alter the temperature and so the people in my room were freezing most of the first night there. We altered the temperature a little after this but as happens in a hostel not everyone agreed on this being better!
Oh, and you had to stand at the end of the pathway at night by a locked gate waiting for someone to buzz you in from reception. Several times we must have stood there for 5 mins or more waiting for the guy on reception to notice us without shouting! I know it's for security but I would say they need to look that way a little more, ha!
All in all though a pretty good stay and pretty good value for money! Well done!
You might want to fiddle with the air con temperature in the dorm rooms!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.