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Hotel Arenal Montechiari: Traveler Reviews

400 mts norte del Banco Nacional | 400 metros norte del Banco Nacional, La Fortuna de San Carlos, Arenal Volcano National Park 5194-1000, Costa Rica
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Hotel Arenal Montechiari
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48 reviews from our community

    Trip type
Traveler rating
    17
    21
    6
    2
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Date Rating
Palo Alto, California
1 review
“No water and poor air”
1 of 5 stars Reviewed January 28, 2013

Our travel agent booked us here for 3 nights this past Christmas Holiday. Upon arrival we were aware that it was a very basic, minimal place, however we had no idea how uncomfortable and primitive it was. Lighting in the rooms is horrible, towels and sheets, very thin and old. Bed, sloped and poor mattress. No furniture except for a portable refrigerator. We came back from a day trip and there was No running water at all. The air-conditioner in our room, turned it self off every 20 minutes. When we asked for another room, they were of no help. The breakfast was poor and no wi-fi, except for the office, which was closed early. In addition there are no safes in the room to lock your valuables. Our stay was so bad we stayed only one night and moved to another location in town which for another $100 was night and day difference, complete with natural hot springs.
Surprised other ratings were so high, the local authenticity did not make up for it lacking the basics. Can not recommend.

Room Tip: why do you have to ask for a room with hot water, shouldn't all rooms have hot water?
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
“Good value”
4 of 5 stars Reviewed January 2, 2013

Good value for the money paid. Gardens and view are amazing.
Downside: no hot water in some rooms. I was told the water heater works using solar panels, which don't work well during cloudy days. Make sure your room has 24-hr hot water.

Room Tip: Make sure to ask for a room with hot water 24 hrs. Some rooms don't always have hot water.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Serge L about Hotel Arenal Montechiari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Basic rooms – very good and friendly staff”
3 of 5 stars Reviewed December 31, 2012

Owner Daisy and her family run the property management, very friendly people and extremely helpful in advising and guiding us all thru our stay. The property has a very good view of the Volcano and convenient to town. The garden and the pool are maintained very well and reflect the tropical feel of Costa Rica and Arenal area very well. The room was very basic, no telephone or internet in the room, basic amenities and bathroom accessories. Could hear the rain, water, bugs and outside noise all night. Wireless was available in the office area only. Access to the property was thru an unpaved road. Breakfast was served hot eggs, pancakes, fruit slices and beans/rice with juice and coffee. Towels smelled like toasted bread and stale.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by goodytravel for La Fortuna de San Carlos
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Tucson, Arizona
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“just fantastic”
5 of 5 stars Reviewed December 29, 2012

Great price. We paid about 80 a night. The cabins are great. Service just fantastic. All the tour guides loved it because the family that owns it is local. You feel welcome. The only downsides is the English level odd the staff is not the best... But go there and help make it better! This will new a great place for a long time. The garden is great for morning bird watching. Keep doing a fantastic job

Room Tip: They are all cabins and great
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by jonnybrav038 for La Fortuna de San Carlos
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Playa Hermosa, Costa Rica
1 review
“Great place to stay”
4 of 5 stars Reviewed December 10, 2012

This is not your typical hotel. Individual cabanas. The grounds are spectacular with a direct view of the volcano. The owners are on site and work hard to make your stay great. Very pleasant, willing to chat and they understand customer service. Very clean . The grounds are a birding and floral experience. There is great value for the price- even includes a great breakfast. I will be recommending this place to all our friends.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elaine657 about Hotel Arenal Montechiari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Arenal Montechiari
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Arenal Springs Resort and Spa
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Additional Information about Hotel Arenal Montechiari

Also Known As:
Hotel Arenal Montechiari Costa Rica/Arenal Volcano National Park
Address: 400 mts norte del Banco Nacional | 400 metros norte del Banco Nacional, La Fortuna de San Carlos, Arenal Volcano National Park 5194-1000, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 63 hotels in La Fortuna de San Carlos
Price Range: $
Official Description (provided by the hotel):
Arenal Montechiari Hotel is very close to the beautiful Town La Fortuna. The Arenal Volcano that is one of the most active volcano in the world. The hotel is surrounded of lush gardens and a spectacular view of the Volcano. Special for ecoturism, culture and adventure lovers. We are located 400 mts north from the Banco Nacional in La Fortuna, San Carlos, offers you access to main services as banks, souvenirs, chemistries, ATM´S, etc we do offer you the perfect combination of peace with nature and services close to us that would give you a pleasure vacation. ... more   less 
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Hotel Arenal Montechiari
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