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“Beautiful Hotel with Sounds of the River” 4 of 5 stars
Review of Hotel Monte Real

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Hotel Monte Real
Este Del Parque Central La For, La Fortuna de San Carlos, Arenal Volcano National Park 8055, Costa Rica   |  
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Hotel amenities
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful Hotel with Sounds of the River”
4 of 5 stars Reviewed November 3, 2013

Great place to stay! It was super quiet with a river in the back, but still an easy walking distance away from the main road and downtown. Daniel was the best - he arranged a great tour for my mom and I. So very helpful and friendly. The rooms were very nice (our favorite of the whole trip!).

The AC didn't work super well, so I was a bit hot, but it was still bearable. Would definitely go back!

Breakfast was simple but super yummy at a Soda down the street. it also had great staff.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, January 28, 2014
Dear sayyadina10,

It is our pleasure to be part of that magnificent vacations you are looking for when coming to Costa Rica, specially to La Fortuna. We are so glad you enjoyed this time here and that I was able to help arranging activities for you. We will continue to do our best to fix every detail so you can have a great time again. We hope you can come back someday in the near future...

Best regards,

Daniel Gamboa
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127 people have reviewed this hotel

Traveler rating
    68
    49
    7
    3
    0
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Buena Park, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

We have so only positive comments to say about this place. We had a room facing the volcano and it was a gorgeous view. The room and property are always clean and air conditioned and it was nice because it's located in a more quiet area from downtown; however, it is also a short walking distance to do any shopping or sightseeing. We truly enjoyed talking to Angel, the gardener, who also introduced us to "Sammy" the baby sloth in the property. Daniel provided us with superb service. He not only explained all the fun activities to do (we chose to do zip-line, a tour of the volcano and end the day at the "Paradise Hot Springs"), but he also secretly helped my now fiance to propose to me. Thank you Daniel!! La Fortuna is such a dear and special place to us that we have to be back and will be staying here again.

Room Tip: Opt for the view to the volcano. It's a great view!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, January 28, 2014
Dear Figuers,

It was an absolute delight meeting you and helping you with everything we could. We are very glad you enjoyed the volcano view and our gardens with all the beautiful animals in it. I truly wish you the best in the future to come for the two of you that no longer will be two, but shall become one!

We hope we can have you back staying with us someday .

All the best,

Daniel Gamboa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 18, 2013

Monte Real Hotel
This hotel was clean, air conditioned and central with great views of the Arenal volcano from all rooms on the 2nd floor. Despite this it did lack in atmosphere- it has a slightly sterile feel, and is very similar to a hotel anywhere in the world. It is perfect if you are looking to be left alone in peace + quiet with good amenities. If you are hoping to meet other travellers or get advice on what to do in the local area I wouldn't reccomend it. What made this place special to me was the abundance of local wildlife you can view in the garden: Rufous tailed hummingbirds - strawberry dart frogs- sloths and giant iguanas in the trees as well as kingfishers and herons fishing in the creek that flows at thebottom of the property. The gardener was extremely helpful in pointing out all the animals: a revelation as it had all been right below me-yet unseen.

Room Tip: Pick a room on the second floor for great views of the Arenal Volcano
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, December 11, 2013
Dear Sarah K,

Thank you for your comments, we really appreciate our guests's comments so we can keep improving. In fact, and as you mentioned, our hotel is very quite and peaceful, but located right in town which makes our location one of the best here in La Fortuna. We are very happy to provide a peaceful place to stay with beautiful surrondings. I am also glad you got to see a lot of animals while staying with us. Sarah K, I want to let you know that early 2014 we are making our pool area an even more pleasant place to relax,chill and socialize with other guests if you may, we are making a small ranch next to the swimmingpool where snacks and some coctails can be provided. Improving the pool's atmosphere! Nonetheless, keeping our peaceful and relaxing brand untouched...

I hope we can have you staying with us again so you can enjoy our improvements.

Best Regards,

Daniel Gamboa
General Manager
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Vancouver, Bc
Top Contributor
82 reviews 82 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 14, 2013

This was a good place to stay in La Fortuna. Daniel was very helpful and the hotel itself is well-located - on a main road but there is a river at the back of the property so it is very quiet at night. The gardener was very helpful in finding the sloth near the river, along with frogs and other wildlife. The soda where we went for breakfast was good too. I had read a comment about the bedding - and it is okay but the top sheets don't seem to be quite wide enough for the bed so we spent a night fighting over the bed covers. But a minor quibble compared to the magnificent view of Arenal that we enjoyed every morning of our stay. Thanks Daniel, you promised us sunshine and you delivered!

Room Tip: A room facing the volcano will give you an amazing morning view.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, December 3, 2013
Dear Buttners,

We are very glad you enjoyed being with us here in the beautiful town of La Fortuna. I want to let you know that I talked with the maids about your issue with the bed sheets and they explained it was an isolated event due to a problem the day before with the washing machine, so they had to use a different sheet for your bed. I apologize for any unconfortable situation you may had suffered. It wont happen again. Furthermore, we are investing in our bedding lines to increase even more the sleep quality of our guests.

I am also very glad you got to see the sloths!! they are indeed beautiful animals!!

We hope we can have you back with us any time in the future!

Best wishes,

Daniel Gamboa
General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 3, 2013

Great value for money. Very clean hotel with great comfortable, spacey rooms . The whole staff of the hotel was very helpful with the attractions and the must see places around La furtuna area. The breakfast was great and was served in near by restaurant.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, September 6, 2013
Dear Altshuler,

So wonderful to hear you enjoyed the time with us, make us feel so proud of doing what we do. Just for you to know, we are working hard developing new projects to amaze our guests and to keep providing an outstanding service. Hopefully we can have back in the future to make you feel as good as you deserve.

Best regards,

Daniel Gamboa
General Manager
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London, United Kingdom
Top Contributor
147 reviews 147 reviews
70 hotel reviews
Reviews in 78 cities Reviews in 78 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 31, 2013

We stayed at Monte Real in La Fortuna for 3 nights after arriving by local bus from San Jose. The hotel is located in a quieter part of La Fortuna, but given the town is small this is no problem for being accessible to restaurants, bars, supermarkets, bus station, etc.

The room we were initially given had a problem with the bathroom which could not be sorted out immediately, so we were moved without fuss into another room. The room was basic, but standard for Costa Rica based on our experience - bed/s, bathroom, tv (with cable), wifi & a fridge.

Daniel at reception and his brother (we didn't get his name) were helpful at talking us through various tour options available in La Fortuna & booking those we decided on. In hindsight we would have explored these options further with hostels in La Fortuna, as you are likely to get a cheaper price booking through a hostel. They also offer a laundry service for $4 per kilo and we made the most of this which had a quick turnaround.

Breakfast is included in the room price and is taken at a local cafe down the road with 3 options available from 6am each day. The early opening was good as we did have a couple of early morning starts.

There is a pool located in a garden area, with a view of Volcan Arenal (if it is clear). Chat to the gardener if he is around and he may be able to show you wildlife around the property (we met guests during our stay who had been shown a sloth & various iguanas).

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, September 6, 2013
Dear FushNZ,

We are very glad to hear you enjoyed your stay with us, we will continue doing our best so our guests have the best time here in La Fortuna. Just for you to know we are about to considerably improving our standard rooms to reach similar quality levels as our premium rooms. Our goal will always be the continuous improvement to make our guests as happy as possible.

In regards of the tours, we are proud to say that our rates are one of the best in the whole town when it comes to taking tours with CERTIFIED and the most professional companies (we sacrifice our earnings to provide great discounts). We will not put in danger the safety of any of our guests as it is our main concern. Second main concern will always be that you enjoy as much as possible the tours :)

Hopefully you were able to see the sloths and the iguanas as well! they are beautiful!

Have a nice day and we will look forward to having you staying with us again!

Best Regards,

Daniel Gamboa
General Manager
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Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2013

Hotel Monte Real was exactly what we were hoping for. We didn't have a car, so we wanted a place where we could walk to restraunts and shops. It was clean, comfortable, and the sound of the little river rushing by made it feel like we weren't in the middle of everything. Our son loved the small pool and we got to watch the iguanas from our balcony. There were also very helpful in making bookings and recommendations for dining. The only thing I think could use a facelift is the bedding. I know this isn't a four star place, but for what you pay per night, it could be a little better.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcán, Gerente at Hotel Monte Real, responded to this review, August 23, 2013
Dear Christine R,

We are glad to hear you had a nice time while staying with us... We absolutely care about your rest and to make sure you feel great. We also appreciate your opinions and want to let you know that we will keep improving to make our guest's stay even more pleasant. We are developing new projects to make sure Hotel Monte Real will continue to be the best option in La Fortuna downtown! Hopefully we can have you back any time in the future to serve you as you deserve!

Best Regards,

Daniel Gamboa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Monte Real

Address: Este Del Parque Central La For, La Fortuna de San Carlos, Arenal Volcano National Park 8055, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#18 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Monte Real Hotel
Hotel Monte Real Costa Rica/Arenal Volcano National Park

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