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“Super Service” 5 of 5 stars
Review of Hotel Arenal Green

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Hotel Arenal Green
3.0 of 5 Hotel   |   1km oeste de la entrada a Catarata Rio Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
Certificate of Excellence
Schenectady, New York
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Super Service”
5 of 5 stars Reviewed April 14, 2013

We had a great stay at Arenal Green. The service was super. Breakfast was delicious, and the covered outdoor dining room was a beautiful setting. 15 minute walk to town mostly without sidewalks, or a $4 cab ride. Taxis extremely easy to get. We ended up in cabin #7 which is different from the other cabins, and much larger than we expected. It included 3 queen-size beds, and a decent size bathroom inside, and large covered patio with a second bathroom, kitchenette for cooking, table and chairs and two hammocks. Our family really enjoyed the peaceful setting, listening to the birds and relaxing between adventures. The front desk was very helpful in setting up excursions, including a horseback ride through jungle to the waterfall. We'd return in a heart beat.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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351 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
Bristol
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 7, 2013

We stayed 3 nights in the cabins which are nice, but basic e.g. no wardrobe or anywhere to store or hang cloths. This is made up for by the view of the volcano and sitting outside the cabin watching humming birds feed. Apart from breakfast you need to go into town for food @ about $4 each way by taxi. Front desk very helpful in arranging tours and gave a 5% discount for cash. If you walk back down the road (in the direction of Arenal) and turn right within 100 metres you come to a bridge ... under the bridge is a stream with a waterfall and swimming area used by locals, good fun.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Francisco
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 30, 2013

Though we were here just one night, we very much enjoyed our stay at Hotel Arenal Green. The front-desk people were very friendly and helpful, the cabins are sweet. We found the rooms to be clean, and the shower was strong and hot. We very much enjoyed walking from the hotel up to the waterfall. We saw our first toucans and many other amazing birds along the way, and swimming in the waterfall was fun. All in all, this hotel is a great value!

The main reason I don't give the hotel a five-star rating is that the breakfast was only OK. All of the other places we stayed in Costa Rica had really outstanding breakfasts, but I would say this one was only so-so. Absolutely fine and entirely edible, but not amazing. Also, a very minor point, but I'd say the lighting is a little odd in the rooms -- for privacy you want to keep the curtains closed, and the electric lighting was either super-bright or too dim.

We went to bed very early, and the people in the cabin next to us were on their deck until 11pm or so. Even just regular talking (they weren't being loud) seemed fairly loud in our room as the cabins are very close to each other. But, because we went to bed so early, and they were not up late, we didn't bother asking them to quiet down. Again, for the value, this hotel can't be beat and I only describe our experience so future visitors aren't surprised.

Another point: Since we were there only a short time, it didn't matter to us, but in terms of location: It would be a long-ish walk into the town of La Fortuna from this hotel, so we did drive to town for lunch and dinner. That said, this hotel is within walking distance of the waterfall, so that's a big plus in its favor.

For the record, we never actually saw the volcano, due to the heavy fog that never lifted. But it's still a beautiful area, and we loved this little hotel, and found it to be an excellent value for the money paid. We (my husband, mother in law and I) all agreed that we would happily return to Hotel Arenal Green.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florence, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2013

Hotel was set in a wonderful area.Very close to the National Park and hanging bridges area. Very picturesqu. It sits on top of a mountain overlooking the Arenal Volcano. We were lucky enought to stay in one of the hilltop casitas. we had a great sitting area totally enclosed in glass that looked straight at the volcano. Awesome views. You are greeted every evening around 4:30 by the resident Macaw; Stephania! What a beauty! Really the only negative to this place was the lack of water pressure....but the water was hot which was a plus! Don't let the one lane brick road up the mountain intimidate you but be prepared and get there before dark!!! There is no lighting and it is a straight up curvy, onelaned switchback road.

Room Tip: Ask for the hilltop casitas, we stayed in 102 and it was great. Did hear from others that the honey...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 7, 2013

After reading the reviews on Trip Advisor and our copy of the Lonely Planet we were excited to stay here. It definitely fell short of our expectations compared to what we had read. The cabinas were pretty basic, not very clean, musty smelling, not well maintained and lacked character. It was also really quite noisy and you could hear neighbours very clearly on both sides. Only a few of the cabinas would actually offer a view of the volcano (when it's not clouded over). When we were there, the restaurant was actually closed down and only served breakfast. The place had somewhat of a deserted feel, and is more than a 20 minute walk outside of town. On the positive, it is a 40 or so minute walk to the Catarata Waterfalls, and there are some neat galleries close by. Other than that there is not too much else close by (no restaurants, or stores etc), so if you don't have a car, then you're walking into town any time you need anything. All-in-all it was our least favourite place that we stayed in Costa Rica (out of 6 different places, including basic hostels). The hot water was certainly nice though!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Orleans, Louisiana
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed February 28, 2013

I loved that each room was its own wooden cabin. It had everything you needed: porch, fridge, sink, big table to put your things, spacious shower (hot water), good bed, and A/C (which we didn't even need). I was surprised to see a tv and dvd player too - def. no time for that!
The grounds are nice as well, like staying in a garden. Price was great for what you got. Close enough to walk to the town and to the waterfall. Although the walk to the waterfall is about 2.5km and mostly uphill! It took us about an hour and we were regretting not taking a cab instead! But the waterfall is 100% worth it - beautiful!!
My only con was that there was a rooster nearby that started crowing around 5am and would continously crow for hours!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 23, 2013 via mobile

I liked the location because it was close enough to walk to the waterfall/volcano entrance and close to the town center. The walk to the town was about 20 min or a short inexpensive cab ride. The rooms are nice and kept clean. It also had probably the best shower we had in Costa Rica. Good pressure, constant temperature and very big. The breakfast was also very good, maybe the best we had in Costa Rica as well. The staff was great and very helpful.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Arenal Green

Address: 1km oeste de la entrada a Catarata Rio Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
#15 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Arenal Green 3*
Number of rooms: 7
Official Description (provided by the hotel):
Arenal Green hotel offers a unique experience and a personal touch to your individual needs as our guest. There are six modern, air conditioned cabins and one villa which are constructed from native wood. Even with the individual cabins, there is a feeling of family and a bed and breakfast environment. We offer a peaceful, friendly and intimate atmosphere for our guests from afar. ... more   less 
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Also Known As:
Hotel Arenal Green Costa Rica/Arenal Volcano National Park

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