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Arenal Springs Resort and Spa: Traveler Reviews

3.5 of 5
7 km west of Catholic Church of La Fortuna | Near Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Arenal Springs Resort and Spa
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808 reviews from our community

Traveler rating
    485
    259
    48
    10
    6
See reviews for
Families
224
 
Couples
383
 
Solo
14
 
Business
10
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
MINNEAPOLIS
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Love it here!”
5 of 5 stars Reviewed March 17, 2013

We stayed 4 nights at the Arenal Springs resort. We greatly enjoyed our stay!

Check in:
We arrived before the official check in time as we had taken a shuttle from San Jose. We were greeted warmly with an umbrella as it was raining, and escorted to the check in area. They quickly found an available room for us. We had a delicious welcome drink prior to riding on the golf cart to our room. The resort has beautiful grounds, the flowers are amazing! The staff are so very friendly and helpful.

Room:
We were in room 601. It was a nice location as it was not part of the large rows of rooms, having a field next to it. The views are breathtaking of the volcano and surrounding areas. The room and bathroom were CLEAN,CLEAN, CLEAN!! The room itself is very comfortable, having 2 beds, fridge, large closet, and a safe. Our family of 4 fit comfortably and didn´t feel crowded. The 2 chairs outside on the patio were comfortable and very relaxing. The bathroom was really cool with the plants in the shower. There was good lighting in both the bathroom and the room area. The air conditioning and ceiling fan cooled the room quickly. The only thing missing was a drying rack as the line in the shower was small and the plants got in the way. We used some of the hangers from the closet and put them out on the patio in hopes of drying faster. Keep in mind that you are in a tropical area and there are ants around... if you are lucky you may get a peek of a gecko or two! The walk to and from the pool and breakfast area is fairly easy. There is always the option to call a golf cart for a ride.

Pools:
Were amazing!! We never felt over crowded when we were in the pool area, always being able to find chairs. The springs were so very relaxing, as was the thermal pool. The fresh water pool was refreshing on a warm day!

Food:
Breakfast was very good and plentiful, having a variety of choices. They had an omelet bar with a variety of things to add. They also made fried eggs there and an egg white omelet. There was fruit, cereal, potatoes, meat, eggs, pancakes, french toast, and yogurt. Something for everyone in our group. We also ate here for dinner and lunch one day. The food was ok, but a bit pricey.

Activities:
There are MANY tours that will come to the hotel and pick you up. We went white water rafting and farm tour, which was SO MUCH FUN! We also did a hiking tour of the volcano and a 1/2 day fishing trip on Lake Arenal. Getting a taxi is super easy to get into La Fortuna. It was @ $12.00 each way. We ate a few meals in the local ¨sodas¨ and greatly enjoyed the local feel. The food was delicious!

Overall we had a fantastic time! We would definetly recommend the Arenal Springs Resort. We will be back!

Room Tip: We liked being a little separated from the larger groups of cabanas as it was a little more private.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, NY
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Breathtakenly Beautiful”
5 of 5 stars Reviewed March 16, 2013

We recently stayed at this resort and my family loved it. It was amazing from its beautiful views of the volcano as well as the well manicured grounds, to the cabins that are inviting and the hot springs. Their hot springs are magnificent - you never want to get out. Especially since they have a swim up bar that serves all kinds of tropical drinks along with snacks and they have a great sushi bar. The staff were very friendly and accommodating and the whole resort was relaxing, beautiful and clean. We really enjoyed our stay here. We highly recommend it.

Room Tip: I think that no matter where you stay in this resort, you will have a great view of the volcano and...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JacquiLongBeach about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heredia, Costa Rica
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Wonderful place”
5 of 5 stars Reviewed March 14, 2013

I was there for two nights on March. The accomodations are amazing, the food is really good and personnel is very kind. I really would recommend this hotel and of course I'll be back to Arenal Springs in the future. The thermal waters are DELICIOUS, the hotel is clean everywhere and the view of Arenal Volcano is fabulous.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Grettel P about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Clean, Peaceful and Beautiful”
5 of 5 stars Reviewed March 14, 2013

This resort is in a beautiful setting with each room facing the Arenal volcano. The staff are super friendly and could not be more helpful. With two pools and several smaller hot springs, you can be comfortable no matter what the weather is like. The only issue is that La Fortuna is the closest town but not easily accessible. So you are forced to eat at the hotel, which can be a bit pricey depending on your choices. We stayed for five days which was far too long because there are no evening activities either at the hotel or nearby. This is not the hotel's fault, however, but it is not the place for a lengthy stay.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TO_Ottawa about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, New York
1 review
“Wounderful place”
5 of 5 stars Reviewed March 12, 2013

What an amazing experience! Arenal is the place to stay when visiting Arenal Volcano area. The hotel and its grounds area simple wounderful, this place is a must to stay for all kinds of visitors. The staff couldn't be nicer. You will enjoy this place 100% .

Room Tip: If you are on your honeymoon book the new suites!
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask vyurllen about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Arenal Springs Resort and Spa

Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Arenal Springs Hotel
Hotel Arenal Springs
Arenal Springs Resort
Arenal Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Address: 7 km west of Catholic Church of La Fortuna | Near Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in La Fortuna de San Carlos
#6 Family Hotels in La Fortuna de San Carlos
#8 Romantic Hotels in La Fortuna de San Carlos
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
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