My two daughters and I stayed for 3 nights in March . Our unit was pleasant , comfortable, and clean, but my daughters were initially concerned that they looked to be the only people under age 65 . It does seem that a lot of tours use this hotel as a base. The breakfast was generous and quite good, but the disadvantage of the area is that you are stuck at your resort to eat unless you take a cab. We did have one unfortunate experience with a cab driver who quoted one price to go the the Falls and wait for us, then demanded much more. Be sure that you have an agreed upon price. We spent the money for a day pass to the Springs Resort hot springs, and they were great, especially the pools at the bottom with a slide and lush landscaping . They also have a good zoo with rescued animals , and it's worth a look. We enjoyed being woken up by singing birds each morning. I recommend this hotel, but be careful with the cab drivers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
