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All 63 La Fortuna de San Carlos hotels

Arenal Springs Resort and Spa: Traveler Reviews

3.5 of 5
7 km west of Catholic Church of La Fortuna | Near Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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Arenal Springs Resort and Spa
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Most recent review
5 of 5 stars Reviewed March 7, 2013
Pattileah Williamsville, NY
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845 reviews from our community

Traveler rating
    501
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Families
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Couples
403
 
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Williamsville, NY
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“LOVED THIS RESORT ....”
5 of 5 stars Reviewed March 7, 2013

From the moment we walked into the Arenal Springs Resort we felt so welcomed. Very friendly staff especially the lady who greeted us and another one walking around with a walkie talkie...sooooooo nice. (sorry wish I had gotten names) We stayed Feb 26th .....
We had FOUR 30 year olds and TWO mid 50 year olds in our group.....we ALL LOVED THIS PLACE. We went ziplining during the day and in the evening went to the hot springs at the resort, I think there is like 6 of them, we all had shushi at the swim up bar and a few drinks...what a great night. Our rooms were so nice and big...most of all CLEAN CLEAN CLEAN....the location is great with a fantastic view of the Volcano... The breakfast that is included is really good .................. We all wished we had stayed longer. Thank you Arenal Springs Resort for an amazing night while traveling through Costa Rica... The advertisment pictures of this place do not do it any justice....it really is BEAUTIFUL you can't beat the price and what you get at this resort...... So if you are thinking of booking this resort don't hesitate book it ............PURA VIDA !!!
.

Room Tip: All rooms are good and have a view of the Volcano...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Pattileah about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Lovely accommodations; food average”
5 of 5 stars Reviewed March 6, 2013

We enjoyed our stay at Arenal Springs. The accommodations were very comfortable and we loved sitting outside and looking at the volcano. Hot spring was nice although nothing super special... for hot springs we would recommend visiting Tobacon Springs if you have time. The food at dinner was nothing special and overpriced. Breakfast was much better and offered a variety of items.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bikefan54 about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Fantastic”
4 of 5 stars Reviewed March 6, 2013

Staff and customer service off the charts!!!! Property amazing and very well kept. We we early and were greeted with enthusiasm and were able to check in early! Spent afternoon in the pools and were eagerly taken care of by staff at pool and bar. Restaurant menu a bit all over the place, but, service was great and food was good.
A must when you are traveling to Arenal.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HeidiAnneSnow about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aldershot
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Volcano View”
4 of 5 stars Reviewed March 5, 2013

We got what we paid for liked the view from our room, all round it was a good base for our excursions in the area.Reception very good as were all staff, Enjoyed the hot spring, Gardens were excellent, looked at there plant growing area, which made a englishman green with envy on what could be grown. It was rather remarkable that in our two week tour this hotel supplied the best and worst meal we encountered in the two weeks, sea bass was the worst, it was if had been cooked then warmed in a microiwave for to long causing the edges to go hard and dry, the next night the steak was wonderfull

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask CGHAldershot about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 18, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Wonderful!”
5 of 5 stars Reviewed March 3, 2013

This property is fabulous! Beautiful grounds, well kept, great location- many activities in the area, beautiful setting - right by the volcano, lush, wonderful pools, great food - I could go on and on. Would come back here in a flash! The only negative is I found the bed a bit hard - but my husband thought it was just right. I did not make use of the spa or fitness area, but if it was anything like the rest of the resort, I am sure it would be great.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sharon G about Arenal Springs Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review
March 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Arenal Springs Resort and Spa

Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Arenal Springs Hotel
Hotel Arenal Springs
Arenal Springs Resort
Arenal Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Address: 7 km west of Catholic Church of La Fortuna | Near Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in La Fortuna de San Carlos
#7 Family Hotels in La Fortuna de San Carlos
#8 Romantic Hotels in La Fortuna de San Carlos
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
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