I actually booked this place through a travel agent but I was very pleased. It's a beautiful property with great views and service. I can't believe what a good value it is! The hot springs and pools on the property are wonderful. There's 2 swim up full service bars and about 6 different pools of varying temps. We loved them! And we were lucky enough to have clear days with awesome views of the volcano. A very nice buffet breakfast is included in the price with great fresh fruits, an omelette station where they make it to order and lots of other tasty food. We visited other hotels and hot springs but this place was perfect. It seems very private and it's very clean and beautiful. The beds could be slightly more comfy but for the value I really can't complain. We loved it here and are very happy we stayed there. Its actually a good location. All the tours we did were closer to us than La Fortuna. They are very service oriented and aim to please. I have nothing but good things to say and I'd highly recommend it!