This hotel is excelent in service and good location. i would recommend it especialyy if you are with the kid. On bad days kids can spend time in the pool since it's warm from the springs.
You can see the volcano from your room.

First, I could hear absolutely everything from the room next to mine. So I could not go to sleep until my neighbors did and I had to wake up when the did as well.

I scheduled a 105 minute facial and massage at the spa. She only spent 90 minutes with me. That is from the time she collected me to the time she left me. I told the front desk. They wrote down the information but did not even apologize.

The meals were very expensive for what you received. I ordered BBQ ribs one night and they were almost all fat. The sushi was very good.

I did have a lovely time. The grounds were lovely and the staff very pleasant and helpful (except for the massage). The hot springs were very enjoyable.

Our first few days in Costa Rica were spent here -- well, our nights were spent here (our days were spent waterfall rappelling, ziplining, and riding the rapids... The rooms were comfortable, quiet and the rest of our family was right next door. We awoke to the birds and watched a pair of toucans at breakfast. We spent the evenings in the hot pools in the rain -- a perfect combination! The staff were gracious and helpful. The grounds are absolutely beautiful with a great variety of Costa Rica horticulture -- attracting Montezumas, hummingbirds, herons, etc. I would definitely return!

Jsut returned after a three night stay at the Arenal Springs Resort. Although it rained the whole time we were there it didn't stop us from enjoying our time in the great hot spring pools on the property (why pay extra to go to a hot spring:)) and the great room. Our room was large, modern, clean, and quiet. The provided breakfast was great and the dinners were very reasonable. Service was top notch - front desk, bell boys, and restaurant. Had two great activities when staying at the hotel - - Wave Expeditions (river rafting) and Sky Trek (zip lining) - best ever!