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“Arenal Volcano and Rainforest” 5 of 5 stars
Review of Arenal Kioro

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Arenal Kioro
4.0 of 5 Hotel   |   San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 116447, Costa Rica   |  
Hotel amenities
The Villages, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Arenal Volcano and Rainforest”
5 of 5 stars Reviewed April 16, 2013

We stayed at the Arenal Kioro Suites & Spa outside of La Fortuna. All our rooms had a view of the volcano. Although the volcano is inactive while we were there you can see it venting steam from the top and several lower vents in the forested area lower on the mountain. The first two days the top of the volcano was covered by clouds but on our last day it was clear and provided a spectacular view of the entire volcano from out rooms. Each room an in room hot tub with full view of the volcano. Rooms were very nicely appointed and clean. We recommend the second floor rooms because it gives you a much better view of the grounds, surrounding forest, and the volcano.
The on site hot spring spa pools are very well designed and look realistic. There are several pools linked with water falls between them. The hot springs vary from hot to very warm in the mornings and tend to warm to very warm in the late afternoon and evening but still very relaxing and can be very private. Our family used them every day. There are also two pools one is quite shallow (knee deep to maybe less than 12" at one end) for small children or sitting on the bottom and sunning and the other pool is 3-4 feet deep and can be used for lap swimming if not crowded.
There is a restaurant on site for breakfast which was include in our package. Breakfast was a excellent selection of food and fresh omelets. Dinner is also served in this restaurant but we would rate it as only average food for the price. We ate in La Fortuna two nights at better venues for the same price. There is a pool restaurant which was very good for lunch sandwiches and light meals during the day.

We took a taxi one day to Arenal Volcano National Park ($25 USD each way for 6 adults) and hiked the well marked trails on our own. Saw a lot of birds, some manuals, and monkeys plus a great walk through the rain forest and some good views of the volcano and lake.

Hotel arranged a river float trip for us with an experienced guide which could spot many birds, sloths, monkeys and lizards. It was a great trip which ended with a nice snack at a local family home.

Our entire trip was arranged through Costa Rica Vacations on line and customized to our needs and desires for Costa Rica. Our transport between San Jose Airport and Arenal and other destinations were by private vans for only our family of 6 adults. The ride from SJO to Arenal was all on paved roads and took a little over 3 hours. We highly recommend transport by private vans over local transport or larger buses.

Room Tip: We recommend the second floor rooms because it gives you a much better view of the grounds, surround...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Valparaiso, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

The facilities are amazing - gorgeous view, beautiful landscaping, modern and luxurious buildings. The rooms are wonderful - spacious, modern and tastefully decorated with high-end materials, and good attention to detail. The entire facility gives a sense of tranquility and peace and is great if you want to sit back and read a book while sitting in a garden setting with direct views of the volcano. All in all, a wonderful place to stay if you want to relax and get away from it all. Not the place if you are into action and nightlife.

Now, the downside - the food at the restaurant, while good and high quality, is not anything better than any other good restaurant. The menu is very typical - no surprises but I would have expected more local fare or local recipes. The prices are quite high and the prices for drinks are close to outright robbery. The management does not facilitate transport into La Fortuna where you can find much more varied and reasonably priced fare.

My recommendation - stay here for the wonderful facilities but have some extra money for a cab to/from La Fortuna. You can shop at the grocery store there, bring back drinks, and eat out; the money you save will more than make up the price of the cab.

Room Tip: There is not a bad room on the property
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 9, 2013

The Arenal Kioro hotel has probably the best location and best view of the Arenal Volcano. The in-hotel hot springs are wonderful. Choice, quality and price of food at dinner is great, particularly for vegetarians. Lunch could be better - in terms of quality and price. Breakfast was generally good - and was glad it was a buffet as opposed to a la carte, however, compared to the choice generally available in most hotels outside of the US it could have been grander. Hotel rooms were excellent - clean and spacious and with the most amazing views of the volcano. Spa was amazing. Service was friendly, and very good. Would stay again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2013

We had two top floor rooms with amazing views of the volcano and rainforest. We had wonderful service while staying at the hotel too. The room service brought me a pot of hot tea each morning to start my day. t. I also had a great experience at the spa. The spa windows are large and were open and it started to pour down rains while I enjoyed the hot rock spa treatment. It was very relaxing!
The gardens are so beautiful and the pathways are fun to walk around. We saw lots of frogs and various large bugs that my boys loved finding.
The food at the bar near the pool is excellent. Its also a really great atmosphere than the dinner restaurant. The dinner restaurant was marginal food. The service was always really good though.
The hotel is really a 4 star property. Its a bit tired and not the Four Seasons but its worth the price you pay to stay here.

Room Tip: You need to make sure you get a top floor room for the views! They are seem lighter.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

What a place! What a room. The nature is overwhelming. Just imagin waking up in the morning, opening the curtains and looking directly at a live vulcano. The only slightly negative comment is that the hotel restaurant is a big, open room with many hard surfaces, this makes the room very noisy. The food is fantastic!

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 1, 2013

The hotel itself was nice, and the views of the volcano were amazing, but.....if they had anyone at the front desk that actually cared about the area, they would be more helpful. They could not recommend anything useful, and actually told us that their "hot springs" were the same as the others in the area. NOT TRUE.
The front desk was totally useless, but the rooms were nice. I would stay there again, but have ZERO expectations of any concierge services.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2013

The room was very spacious with tall windows with breathtaking views of the volcano and the rainforest. The property is gigantic, and the hilly walkways offer trees on either side with their names labelled. It is like a self guided mini tour of the forest.
The inclusive breakfast was good. However, we made a dinner reservation one night, and the food and service was substandard for the high price. Do not recommend dinner at the restaurant. Snacks at the poolside are better and more reasonable.
The housekeeping is great, although for some reason they are possessive of their toilet paper which was insufficient in our room, resulting in daily request for extras.
Customer service at the front desk is excellent.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Kioro

Address: San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 116447, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in La Fortuna de San Carlos
#7 Business Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#14 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arenal Kioro 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer’s delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Costa Rica/Arenal Volcano National Park

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