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“"Once Again.....A Magnificent Experience"” 5 of 5 stars
Review of Arenal Kioro

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Arenal Kioro
4.0 of 5 Hotel   |   San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica   |  
Hotel amenities
Hallandale Beach, Florida
Top Contributor
83 reviews 83 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“"Once Again.....A Magnificent Experience"”
5 of 5 stars Reviewed January 12, 2013

This was our third fantastic stay at Arenal Kioro. Our first stay was last year with our
\Granddaughter Erika Koepsel and her boyfriend from Chicago Illinois, then we stayed
again with our Secretary and her husband, Susan and Ron Cramer, from Fort Lauderdale,
Florida and this time was for a very special Christmas & Birthday treat to our Grandson, Kevin
Koepsel and his college friend, Joe Scariot from St. Louis, Missouri, enjoyed their very first
trip to Costa Rica, just before they graduate from the University of Dayton, in Dayton, Ohio,
to end their "student experiences" and begin their working careers. On their very first trip
to Costa Rica of course, they wanted first to visit the famous Arenal Volcano, where you simply
cannot get a better or closer view than from the Arenal Kioro Hotel where you can just relax in
your in-room hot tub and look right out the window at this magnificent volcano scene. And
then it is a fairly short ride over to Sky Trek for the fantastic ride up over the Jungle to do the
Zip-Line. Then one can stay and enjoy, as we did lunch at the "Chill Out Bar & Restaurant with
another close up view of the Volcano and some wonderful luncheon treats. The pool areas,
the outdoor dining space, the Gazebo, the Hot Springs, The Spa and Gym are just a few of the
special treats in store for you when you stay at Arenal Kioro.

The Staff here is the absolute best, from the Manager right on down to waiters, spa attendees,
cooks, Front Desk Concierge, hotel maids and on and on and on......they are all just outstanding.
We especially want to make note of the lovely and accomodating your lady who will fix you
special omlets upstairs in the breakfast dining room in the morning and the wonderful cook
who prepares lunches and snacks down at the pool area, who without a doubt makes the most
wonderful Quessadilla's you have ever eaten before in your entire life! (No kidding.)

So next time you are traveling in Costa Rica and want to stay at the very best place in
Arenal, make certain you book the Arenal Kioro.

Room Tip: There is no such thing as a bad room here - they are all two room suites on either the first or sec...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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700 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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English first
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 10, 2013

Loved this hotel. The wall facing the volcano was all glass and opened most of the way. The hot tub in the room was a plus. We could watch the volcano erupt while sitting in hot tub, eating our fabulous room service dinner or while laying in bed. What a wonderful natural fireworks display! The hotel was also only a short drive to the Tabacon hot springs.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Milano
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 9, 2013

I've been at Arena Kioro for 2 nights and I can say that the hotel is very nice. Rooms are big, confortable and very clean, with an amazing view on the Vulcano Arenal.
Not at a 5 stars level breakfast and restaurant, where plates are normal, but the enviroment is not pleasant (it seems a big self service restaurant also if service is very nice).

Thermal area is nice, but not incredible as the one at the near Hotel Tabacon (where access is open also to people not staying at the hotel).

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro, responded to this review, March 18, 2013
Dear Friend!

Thanks a lot for your comments and we are very happy knowing that you enjoyed our rooms and view to the Volcano.
We apologize for not meeting your expectations during breakfast time, our breakfast is a buffet with variety on food from Costa Rican Gallo pinto, different cheeses, pastries, fruits, and fresh omelets and more, but it is self service. We apologize for the inconvenient.
Our hot springs are natural, they come from a spring that is heated by a volcanic rock, underground, our hot springs are private only for the enjoyment of our guest and they are included in the rate, we are glad you enjoy them as well.

Thank you again for your comments, this will help us improve and give a better service, we hope you may come back in the future.

Ricardo Araya C
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonsberg, Norway
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 7, 2013

We had 3 perfect days at this hotel. The room was around 40sqm and we had our own hottub with a greit view over the volcano. We spent one day at the hotel area and one day zip-lining, which of both was very nice. We also tried the spa, and had a very good and proffesional experience there.

The only thing that takes it down from excellent to very good was the restaurant. We had expected more from a restaurant at a 5star hotel. The food was ok, but nothing more I`m afraid.

Still we can highly recommend a stay at this hotel!

Room Tip: It looks like all the rooms have the same breathtaking view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro, responded to this review, March 18, 2013
Dear friend!
Thank you for your comment and recommendation, we are glad you enjoyed your stay and Arenal Area, thank you for letting us spoil you at the spa!
We are sorry to hear we did not fullfiled your expectations with our restaurant, we apologize and value your comment, we are going to work on it to improve this service.
Thank you again and hope you can visit us again!
Ricardo Araya C
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
caribbean
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2013

The Kioro is a 5 star hotel, with a conservation plan which they carry out with pride. The Arenales volcan can be seen from all the common areas of the hotel. It has it own beautifully landscaped thermal springs with heated waters from the volcano. Very private and quiet,and impeccable service. We had perfect unobstructed view of the volcano from the room (and lucky to have a clear day, because it seems the volcano is often covered by clouds). This is the perfect place to spend some days if you want total relaxation and conection with nature. I loved it!

Room Tip: Suite 115 is private with the best view of the volcano.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mequon, WI
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 1, 2013

We stayed as part of a Backroads tour for two nights. Had dinner and lunch at the hotel and both were very good standard Costa Rican meals with good service. The rooms were very clean and had a great view of the volcano. The hot springs are an amazing chain of rock pools - really amazing at night. Remember, you are in the rain forest, so it can be a bit humid.

Room Tip: Higher up the hill and closer to the main building gives you a better view, but all seem pretty good...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro, responded to this review, March 18, 2013
Dear Friend!
Thank you for your comment we are glad you had a great time with us! Thanks for advising other travelers about the weather! We love the rain forest and Arenal Kioro has 12.5 hectares of forest, humidity is definitely a challenge during rainy season but despite that I am sure all our guest enjoy the beauty of the area, again thank you we hope you can visit us again in the future!
Ricardo Araya C
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2012

Beautiful rooms… they were large and very luxurious. Staffs and food were excellent.
I would have given a 5 star if they had a better dehumidifying system. To get some of the humidity out of the room, we had to crank down the AC as low as it can go which made the room so cold that we had to wear jackets in the room. Getting into damp, cold bed was very unpleasant. A small portable dehumidifiers in each room would have solved the problem. When I requested one for our room, they just febreezed the room and cranked the AC down.
As nice as the rooms were, hated coming back to our damp, cold rooms….
As we got to our next hotel in Guanacaste, we had to dry out all our clothes packed from Kioro.
Very unfortunate we were not able to enjoy the luxurious room.

Room Tip: Really need dehumidifier in the room. Very damp, humid rooms.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Kioro

Address: San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#7 Business Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#16 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arenal Kioro 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Costa Rica/Arenal Volcano National Park

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