Beautiful pool area with a great view of the Arenal volcano (weather permitting).

The location was good, close to the center of La Fortuna (be prepared of a touristic and expensive village). We had a nice bungalow, with good terrace. The pool was nice and big. We were a bit shocked of buss American schoolchildren who arrived, but it was no problem and they stayed just one day. We didn't really like the breakfast. It is a small buffet, but not really tasty.

The setting, gardens, pool etc were good but the service was non-existent; we came back after dinner at about 9.30 to find the reception locked and in darkness and a security guard waiting with our key. Moreover, our neighbours banged on the wall to silence us as we entered our room!

My husband and two kids and I stayed here for two nights in december. This hotel is a step above camping. Small rooms with dirty bed covers and no blankets, making for some cold sleeping. The rooms are dated. Our cabin was close to the road and we could hear cars go by all night. The hotel charged us five dollars each to use towels to go white water rafting. I can understand a deposit in case we did not bring the towels back, but between our family and the family we were traveling with, we spent $40 on renting towels. The hotel is close to la fortuna, which was convenient. I would skip Arenal before staying at this hotel again.