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“Great stay!! Amazing staff! Adorable hotel! Fantastic view! :)” 5 of 5 stars
Review of Arenal Volcano Inn

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Arenal Volcano Inn
3.0 of 5 Hotel   |   6.5 Km NW of the Catholic church, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Certificate of Excellence
San Antonio, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great stay!! Amazing staff! Adorable hotel! Fantastic view! :)”
5 of 5 stars Reviewed July 2, 2013

First things you'll notice when you get there:

gorgeous, well-kept property filled with plants, plants, plants, flowers, flowers, green, green, green :)

turn around and omg it's a PERFECT-get-your-camera-out view of the Arenal volcano!:) (weather-permitting, duh...lol) :)

Then comes interaction with the front desk staff aka AMAZING persons #'s 1 and 2. Then you're taken to your room and helped by WONDERFUL person #3.

Your room is in a little individual cabin-looking duplex (but not duplex-looking) building...super cute... :) has its own little path lined with plants and just adds to the whole look of green, happy Costa Rica :)

Inside are all the amenities you'd expect to see in a U.S. hotel comparable to something that falls somewhere in a Holiday Inn/La Quinta level: comfortable, cute, clean, not luxurious, not a budget hotel either, perfect for a person to leave satisfied with his/her stay :)

The next morning, you check out the breakfast and you're greeted by a tasty selection of traditional breakfast foods and Costa Rican classics.

and then there's Melvin (one of the restaurant staff). I can only hope this person is there when you go. He's such a wonderful, kind person and, along with the rest of the entire staff, has such impeccable customer service skills that breakfast is made that much more pleasant.

Throughout the course of our five-night stay, we interacted with the majority if not all the staff, and I can safely say that their treatment of each hotel guest will surpass your expectations.

We were given so much info, attention, time, help, and suggestions for anything and everything that involved giving us the best experience possible!!

To Javier, Fernanda, Melvin, management, and the rest of the staff: thank you very much for making our stay so enjoyable, and hope to see you again someday!! :) big hug :) :)

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

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Syosset, New York
2 reviews
4 of 5 stars Reviewed June 28, 2013

We are from Long Island, NY. Clean spacious rooms, very friendly staff. Awesome view of the Arenal volcano from the room, well maintained property. We were a family of four with two teenage children, really enjoyed our stay. I would recommend it.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
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    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Gans-ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburg, Kansas, United States
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 26, 2013

We stayed here as part of our Gate 1 Tour. Everything about this hotel was fantastic. One night, there was a big rainstorm that knocked the power out, and one of the employees brought a flashlight to our room so we could see! The food was great, the pool was great, the view was spectacular. We booked a rafting trip through the hotel, and when it turned out to be unsafe and my husband was injured, they helped us get some of our money back! Everyone was fantastic. I appreciated a computer for guests in the lobby since I packed the wrong charger for my tablet. I would highly recommend this hotel. I would NOT book the rafting trip they offer, since the guide didn't tell us the river was too high to be classified 2 and 3 rapids until we were there...but that's another story...

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
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    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
1 Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2013

I stayed for three nights with my wife here as a base for white water rafting and hiking. The room was its own little building with a small kitchen area with a refrigerator, a nice patio, and a well working air conditioner. The included breakfast was very filling and the hotel staff helpful. Taxi fares to the center of town averaged about $8 US for the two of us. The location worked for us and we had no problems with insects. I would stay again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada, United States
1 review
5 of 5 stars Reviewed June 18, 2013

I am Teresa from Las Vegas, NV and this was my fourth visit - all were the same. The staff is excellent. The views and landscaping are beautiful, especially the views of the volcano. The rooms are very spacious, beautiful and comfortable. I highly recommend the Arenal Volcano Inn to everyone & I will be back myself.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2013

Stayed here for two nights 5/31/13 and 6/1/13. The Ground are beautiful and the staff is welcoming and very freindly. The restaurant has a great view and served some of the better meals we had on our trip. The rooms were clean and had a great view. My only problems were with some ants that were crawling all around the corner counter. I called and they sent somebody ou to spray which worked, but the smell from teh spray wasnt all that pleasant. The other thing was the air conditioner blew right on you which made for a real cold noght sleep. I kno wthat beats the alternative of no air, but just one of those things. The last thing is the minibar rates were not clear. My son had a snapple that clearly said was $2.50, but upon checkout were were told it was c2500.00 (Colones) which is $5.00. We even brought the mini bar menu for them to see, but they wouldn't make a change to the charge.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Juan731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonney Lake, Washington
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2013

Beautiful, clean grounds; spotless rooms. the staff was so fantastic, and the view, and just the whole environment was amazing. The food was really good, and our room was roomy, and beautiful. We will definitely be back.

Room Tip: The rooms further away from the pool, had a lot more space, and and it felt like you had your very o...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Arenal Volcano Inn

Address: 6.5 Km NW of the Catholic church, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in La Fortuna de San Carlos
#15 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates):
Hotel Class:3 star — Arenal Volcano Inn 3*
Number of rooms: 25
Official Description (provided by the hotel):
Arenal volcano Inn is a 25 rooms hotel surrounded by exotic gardens that can be admired from the tranquility of your room or by taking a small walk on its natural trails. Every guest may enjoy the view of the Arenal Volcano from its own terrace. Come visit us and make Arenal Volcano Inn your home while vacationing in Costa Rica. ... more   less 
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Also Known As:
Arenal Volcano Hotel La Fortuna De San Carlos
Hotel Arenal Volcano
Arenal Volcano Inn Costa Rica/Arenal Volcano National Park

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