We stayed at room 110 and had a perfect view of the volcano. If only the rain and fog cleared up, we would have seen it but Mother Nature wasn't very accomodating. Despite the weather, we still enjoyed our 2-day stay at Arenal. The front desk accomodated our last min. request to book an ATV tour on the same day we arrived. Service is excellent at the hotel. They were all very pleasant and seem happy to help. Wi-fi worked in our room with no problem. I agree with previous comments about the rooms being a little out-dated, specially the bathrooms. We were still very happy with what we got though. Our toilet wasn't flushing on our last day so we called the front desk to report this and someone showed up right away to fix the problem. We were quite impressed with that.
The hotel is located about 10-15 mins. away from Tabacon. The front desk can call a taxi for you if you didn't rent a car so this was very helpful for us. All in all, we were quite happy with our stay and would definitely go back again.