We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to everything with wonderful views” 4 of 5 stars
Review of Arenal Volcano Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Arenal Volcano Inn to your Saves list
Arenal Volcano Inn
3.0 of 5 Hotel   |   6.5 Km NW of the Catholic church, La Fortuna de San Carlos, Arenal Volcano National Park 6793-1000, Costa Rica   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Rate
Deluxe Special $95p/night
portland, oregon
Top Contributor
97 reviews 97 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
33 helpful votes 33 helpful votes
“Close to everything with wonderful views”
4 of 5 stars Reviewed March 10, 2013

Grounds are beautiful. Rooms are spacious with air-conditioning. Swimming pool on site. Restaurant very pleasant with great service. Staff here go out of their way to be helpful - they packed a breakfast for us the night before as we were leaving at 5:00am! Wonderful views of volcano when clear. Extremely close to Baldi Hot Springs and Arenal Lake. We visited La Fortuna, Baldi Hot Springs, the hanging bridges, the volcano observatory. All were easily accessed.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avimanager, Owner at Arenal Volcano Inn, responded to this review, April 13, 2013
Dear Guest,
Thank you for taking the time of sharing your recent experience at Arenal Volcano Inn. I am very happy to hear you enjoyed so much your stay with us and will love to have you visiting us again in the near future.
On behalf of the entire Arenal Volcano Inn team we thank you for all your positive comments.
Sincerely,
Hernan Cordero.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

463 reviews from our community

Traveler rating
    287
    141
    30
    5
    0
See reviews for
97
205
21
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Top Contributor
73 reviews 73 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 4, 2013

We stayed here 2 nights as part of a 10 days tour of Costa Rica.
While the hotel is a bit old and relatively spartan, but the ground is beautiful.
All the staffs were great. We had 2 breakfasts and dinners in the hotel. Food was excellent, service very good. We had 44 people for the first dinner, service was still good. We had dinner again on our second night, the waiter even still remembered that my wife only drinks hot water.
Definitely would recommend this gem.
It is an older place, cottage style room, but has A/C, Wi-Fi, and coffee maker in room.
We spent quite a bit of time just sitting outside our room.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, Florida
Top Contributor
79 reviews 79 reviews
47 hotel reviews
Reviews in 55 cities Reviews in 55 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed March 3, 2013

Is it the nicest hotel here? No, but it was fine for a couple of nights. Grounds nice, rooms decent, A/C good. Flowers attracting hummingbirds in abundance. Would I stay here again?, probably not, but it was fine otherwise.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avimanager, Manager at Arenal Volcano Inn, responded to this review, April 4, 2013
Thank you for your comment, When you say that we are not the nicest hotel in Arenal I would say that I certainly agree with you, since there are luxury resorts with high prices that are very nice. In our category of hotels and price range we strongly believe we a very good alternative in the Arenal Area, but definetely will continuously sustain our effort to improve not only in our services but also in our infrastructure. I do hope if you come back to Arenal you come and visit us again so you may feel our effort to have happy returning guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mukilteo, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

We had a great two nights at the Arenal Volcano Inn, lovely grounds, and beautiful setting, pools were very well maintained, and great views from the windows towards the volcano, unfortunately covered in mist during our stay, but somewhat compensated for by the donkey serenade each evening. Staff was very helpful, and just need to be aware that the site is sloping, and can require a little effort to get to the reception and restarurant if in one of the lower cabin/rooms. Would definitely visit again if near La Fortuna.

Room Tip: Depending on fitness, may want a room nearer the reception area, vs. further down the slope.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 28, 2013

60 plus of my sisters closest friends and family attended her wedding at Arenal Volcano Inn over President's day weekend 2013. Hernan and Cesar and their staff were fantastic! They were friendly, cooperative, professional and made everyone feel welcome. It was the best experience ever. Not to mention the food was great! Without their attention to detail and professionalism the wedding day would have been a bust. The grounds are beautiful, the rooms are great and the resort is paradise on earth. My friends and I are trying to figure out how soon we can return. If you don't ever visit, you are missing one of the best experiences of your life. MUCHAS GRACIAS!!!!!

Room Tip: Every room has an excellent view of the volcano. There are no bad room locations.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 27, 2013

What a great experience I had at Arenal Volcano Inn. It really was paradise on earth. The resort staff deserves 10 stars. I was there for a 3 day wedding and we had the whole resort rented out. The staff not only managed our high maintenance needs like a world class hotel would, but did it with 1st class treatment. The professionalism, genuine hospitality, big smiles and service was all exceptional, and the setting with the volcano and garden views were spectacular. I stayed for 3 days, wish it could have been 3 weeks. Thanks Arenal Volcano Inn!!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2013

This was my 2nd stay at the Inn, my first visit was the middle of 2012. Admittedly, initially, I didn't have a clue as to what to expect. On my first visit I accompanied my youngest daughter to determine the suitability of the inn for her upcoming wedding, Feb 2013. Honestly, the planning of the wedding included so many details and coordination, especially because my daughter lives in New York. On our first visit for planning, literally, from the time my daughter and I arrived at the Inn until we departed, 3 days later, the co-owners Hernan and Cesar were super attentive and open to my daughter's every request and concepts for her wedding..., although I, the mother of bride, began to feel a bit overwhelmed by all of the logistical aspects of the conversation between Hernan, Cesar and my daughter in their planning for her wedding, both of the owners continued to show enthusiasm and attention to my daughter's every plan or suggestion for her wedding, which continued for hours at a time. Hernan assumed the role of the Inn's coordinator for the wedding. Throughout the planning meetings, it was commonplace for Hernan to contribute a tremendous number of great ideas for the many aspects of the wedding. Honestly, I believe he enjoyed every moment of the planning, probably because he is excellent at conceptualizing and implementing as well as demonstrating excellent taste for aesthetics. After my daughter and I returned to the states for the next 6 months, my daughter corresponded with Hernan through a minimum of 200 emails, no less; after all the wedding was to include approximately 70 guest who would travel from the US to Costa Rica...With that said, in addition to the overwhelming number of details necessary for the wedding specifics there were travel arrangements to be made for the many wedding guest as well as lodging at the Inn. No worries, Hernan and his staff covered every single detail imaginable...no detail was left undone...Fast forward to the 2nd trip to the Inn for the wedding week. My daughter's wedding party, family and guest rented the entire Inn for 6 days. Speaking as the mother of the bride, the entire stay, from the begin to the last day of our stay at the Inn proved to be like a stay in "paradise." The staff was super accommodating, the grounds of the Inn are maintained in excellent, condition, with lovely flowers blooming every where along with stunning landscaping....on an environmental note, the Inn stress recycling and conservation of energy too. Unquestionably super pride in ownership is reflected throughout the Inn. The food was so delicious. In that regard, I looked forward to the tasty complimentary breakfast each morning which more than satisfied my taste for Costa Rican food. Every room has a magnificent view of the volcano which is pretty spectacular. Each of the rooms allow for privacy because they are arranged as cottages...super quaint ...I love the rooms so relaxing. Hernan is definitely a "hands-on-owner" he is right there to answer one's every question, suggestion, desire or need. He demonstrates superb customer service, I should know because, frankly I am a stickler for excellent customer service. The day of the wedding rehearsal, Hernan and his staff were there to ensure that his staff was clear on their role for the wedding down to the most minute detail. The day of the wedding Hernan assisted by helping with coordination of the wedding logistics which helped to make every thing go as planned. Let me say that Hernan's character and nature is one of humbleness, respect, consideration, accommodation, peaceful and caring, he is so authentic...I can't say enough about his contribution toward making my daughter and son-in law's wedding a "dream" wedding. His staff supported him with every detail necessary. All 70 of the guests were in total "awe" of their stay at the Inn and the exceptional out come of the wedding. Without a doubt my daughter is an outstanding planner and coordinator but she could not have done it without the tremendous support of Hernan and Cesar along with their wonderfully capable staff. My oldest daughter, who also attended the wedding, is already discussing plans for a reunion trip for all of the wedding guest which include staying at the Arenal Volcano Inn to re-live the awesome bliss we experience during our stay. Enough said, it was an "Awesome 6 Days of Bliss."

Room Tip: Every room has an excellent view of the volcano...rooms are cottage style quaint, super comfy with b...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Arenal Volcano Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arenal Volcano Inn

Address: 6.5 Km NW of the Catholic church, La Fortuna de San Carlos, Arenal Volcano National Park 6793-1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in La Fortuna de San Carlos
#15 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arenal Volcano Inn 3*
Number of rooms: 25
Official Description (provided by the hotel):
Arenal volcano Inn is a 25 rooms hotel surrounded by exotic gardens that can be admired from the tranquility of your room or by taking a small walk on its natural trails. Every guest may enjoy the view of the Arenal Volcano from its own terrace. Come visit us and make Arenal Volcano Inn your home while vacationing in Costa Rica. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Agoda, Orbitz, Expedia, Despegar.com, Hotels.com, Odigeo, Venere and Tingo so you can book your Arenal Volcano Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arenal Volcano Hotel La Fortuna De San Carlos
Hotel Arenal Volcano
Arenal Volcano Inn Costa Rica/Arenal Volcano National Park

Owners: What's your side of the story?

If you own or manage Arenal Volcano Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.