This hotel should be renamed 'volcano view' as from all around it you have the view of the amazing Arenal volcano, inc the restaurant, the bedrooms and the pool. Staff were very friendly and helpful and the grounds were immaculate. The restaurant food was also good as was the massage I had in their spa :) Our stay there was part of a tour we booked with Imagine Latin America - I would reccomend this company too as we had fantastic service in the Uk and amazing ground support in Costa Rica when we needed to change our plans slightly. Back to the hotel though, we only stayed 2 nights and visited the thermal springs and had a day trip to a national park. Could have done with more time there though as there is loads to do like canopy walks, treking the volcano slopes, white water rafting etc. All in all, the hotel is a lovely base for all the local activities.