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“Nice for a strip motel” 3 of 5 stars
Review of Hotel Arenal Rossi

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Hotel Arenal Rossi
3.0 of 5 Hotel   |   2 km Oeste de La Fortuna | Carretera al Volcan Arenal, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Erie, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Nice for a strip motel”
3 of 5 stars Reviewed July 9, 2014

Our family of 4 stayed here two nights and it was booked for us by a third party who was trying to keep to a budget, so we basically had no idea what it would be like. Despite looking very much like a strip motel, which it basically is, and practically no one else staying there, the staff was very friendly and helpful, and the room was clean, and the A/C worked well. We had a small fridge and TV and ok Wifi, but the bed I slept in was a little lumpy. No doubt a good affordable option in the Arenal area, Just don't have high expectations or people in your group that are used to nicer places and you'll be happy

Room Tip: Check out the beds for lumps before settling in.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RbrenesV, Propietario at Hotel Arenal Rossi, responded to this review, 4 weeks ago
Thank you very much for your comment. We are a new administration focused on customer service, now we are hard working to improve the hotel.

I hope you give us the opportunity if you back to La Fortuna!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
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    14
    2
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portland, Oregon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

Hugo and the other staff and family at Arenal Rossi were like superheroes to us. Aside from the best deal in the area, the place was clean, quiet, and quaint. Conveniently located near the waterfall and all the hot springs, they gave us great advice and bilingual conversation. When we messed up with our passports they were so accommodating.
Trusting your hotel staff if number one for overseas travel and these guys went out of their way to return our passports, even offering to motorcycle them over in person on a 4 hour drive.
I felt so inspired by their friendliness and really felt that I could totally trust them to follow their word. This is not true in big anonymous resorts, so was glad to support this family friendly business.
The pool is cute, nice views, and I like the restaurant for tasty treats. If you want a place where kids can play safely, rooms are neat and secure, and advice is trustworthy, stay at Arenal Rossi.

Room Tip: Further from the road is quieter.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chachagua, Costa Rica
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

My wife and I spent two wonderful nights here celebrating our 30th anniversary. They gave us excellent service. I saw 20 species of birds among the lovely tropical plants in the garden around the swimming pool!
Mark and Ruthanna Yoder

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 11, 2014

We had been driving around La Fortuna for a while, asking around for a room, when we arrived here. Everything else was fully booked, but this place seemed rather empty. Maybe that should be off-putting, but we decided to give it a try anyway. Rooms don't look as fancy and cozy as some other places around do and views are not as scenic as you can find in other places around. But rooms are affordable and not as bad as I read in some reviews here. It was clean, the shower was hot at all times, airconditioning was a bit noisy, but we could sleep without it at night.

Rooms are spacious enough, there was tv, wifi, so basically all basic needs were covered. It was quiet, we weren't bothered by any noise from the road (though our room was a bit at the back). We didn't have a refrigerator, as I read in some other reviews. But the onsite restaurant was open and offered the included breakfast, which was great. Service was great, staff was friendly.

It's quite a way out of town, but a supermarket, laundry and a few other restaurants are nearby. So all in all it was an affordable option and nothing bad about it, though there are more scenic places around with better views. If you know when you'll arrive in the area, it's probably a better idea to make a reservation with one of the nicer places, especially in high season. But when you travel the way we do, without much planning and you're out of other options, this is not a bad choice at all.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reedsburg, Wisconsin
2 reviews
4 of 5 stars Reviewed March 25, 2014

We used this place as a jumping off spot for seeing sites in LaFortuna. We received a free breakfast at the adjoining open air restaurant. We were charmed by the new restaurant owner, Fausto. He tried so hard to please us. (i.e. found out my husband liked coffee and brought it "rapido" in a larger mug). The hotel had a small pool and tables around it where we enjoyed playing cards. When we needed help with making arrangements for tours the staff were very helpful in making calls for us.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heredia, Costa Rica
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 16, 2014

The Hotel Arenal Rossi is right on the main drag of La Fortuna San Carlos, Costa Rica. It is easy to find and parking is right in front of the rooms. I found the staff to be very pleasant and eager to please. It has good WiFi (even to my room in back), a small pool, security at night, a restaurant, etc. It's an easy walk to several bars and restaurants, although you probably will want to drive to the center.

My room was plain, but very comfortable. I liked having both AC and a ceiling fan. This let me cool the room off in the evening and then sleep with just the fan. There was also a TV with cable. I got breakfast with my room (I'm sure there are different deals) and it was fine - eggs, rice and beans, tortillas, coffee, etc.

I had a nice bench outside my room to sit and work on. I was doing some editing and it was perfectly comfortable. I will go back to the Arenal Rossi.

Room Tip: I took one of the rear rooms and was very happy there. I don't really have any comment of the ot...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Top Contributor
86 reviews 86 reviews
20 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 4, 2014

The owners worked hard to create a sense of a "special hotel" - and they certainly succeeded. It's got a unique charm, it's in a great location, the service is efficient and faultless. One word of caution though: walls are very thin, and the hotel stands right by the side of a major road. Which means that when a big lorry goes by at night, you wake up thinking you're about to get run over.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arenal Rossi

Address: 2 km Oeste de La Fortuna | Carretera al Volcan Arenal, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Arenal Rossi 3*
Number of rooms: 25
Official Description (provided by the hotel):
From the convenient location of the hotel, guests can access an abundance of activities and sight seeing opportunities. The Arenal Volcano hike will take you to the active side of the volcano where you'll also be able to enjoy the array of plants, wildlife, and magnificent lava rock formations, as well as lava shows on a clear night. Lake Arenal has the reputation of having some of the best conditions for windsurfing as well as for fresh water fishing and boat rides. Also experience the peacefulness of the forest while traveling on the Penas Blancas River on a safari float. ... more   less 
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Also Known As:
Hotel Arenal Rossi Costa Rica/Arenal Volcano National Park

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