This hotel was great! The volcano was right outside our hotel and the views were amazing. We were also right next to the hanging bridges! Our room was fantastic with a whirlpool tub on the balcony and plenty of room inside! Perfect for couples! We made the right choice! This hotel is a little off the beaten path but well worth it!

We stayed in March for 3 nights in a luxury suite. Unfortunately it poured rain all three days so we never saw the volcano but I'm sure the view of it from our room would have been great. Even with the rain, the grounds were lovely and it was very cool to sleep in the jungle! The room was very comfortable, including the bed. A fresh coat of paint would have brightened it up, but it was clean and nicely decorated. We also thought it was priced very reasonably--it was a huge room with a private balcony with a big jacuzzi on the balcony. The bathroom was updated with a new sink and an excellent shower. The staff was great, especially all the waiters. And we thought the food was very good. The pool/swim up bar was very pretty. Watching the toucans and other birds visit the bird feeder at breakfast was a real treat. If you drive, I would recommend going early in the day as it was very foggy when we made the trip and it's a twisty road. The fog is supposed to be less in the mornings.

Stayed for 3 or 4 nights in April 2012. Location is a bit far from La Fortuna town if that is a concern for people - a car is definitely needed to get to and from the town.
We felt like we were one of only a few guests at the hotel (felt secluded & quiet) though we know there were others there based on guests at breakfast. The room had 2 double beds and was spacious enough for 2 adults and a child. The shower was large, but dimly lit and had a bit of a mildewy smell which I assumed was because there was not a fan in the bathroom to air/dry it out. The toilet was low flow (eco-friendly), but caused issues with flushing and we needed to have someone come up to plunge it. We also had trouble with the A/C as in it didn't cool the room down - the front desk promptly sent someone up to fix it, but this took a while and was late in the evening when our son was heading off to sleep. The room had a lovely balconly which we would sit at in the evening to enjoy the night sounds.
A breakfast buffet was served in the restaurant daily and had a nice amount of yummy choices of fruit, juice, drinks, breakfast meat, eggs and pancakes/starch. We especially enjoyed the coffee and the staff was very friendly.
The pool was on the smaller side, but since there weren't alot of guests there, it was just fine. THere is a swim up bar also.
There is a maze they have on the property and lots of walking trails around the property. The arenal hanging bridges is also up the hill from the Lost Iguana. The front desk was able to arrange a tour for us there and they drove us up to the Arenal Hanging Bridges in one of their golf carts.
Very nice place to stay to feel like you are in the rainforest while still having modern conveniences.

We had an amazing room, the outdoor was truly part of our living space with an outdoor shower, an outdoor whirlpool tub and huge glass doors opening to a patio and a small garden. Many beautiful birds can be observed right form the room. Weather is hit or miss in Arenal ... but this hotel is definetly a hit. The service is impeccable as well ... the best we have received in Costa Rica.