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“Great location; warm, friendly staff” 4 of 5 stars
Review of Lost Iguana Resort & Spa

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Lost Iguana Resort & Spa
3.5 of 5 Resort   |   1.5 km North of Arenal dam, La Fortuna de San Carlos, Arenal Volcano National Park A2004, Costa Rica   |  
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Hotel amenities
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50% off room rate
Sydney, Australia
Top Contributor
118 reviews 118 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
50 helpful votes 50 helpful votes
“Great location; warm, friendly staff”
4 of 5 stars Reviewed January 26, 2013

We came here to see the volcano, but unfortunately it rained during the three days we were here. We did not see the volcano, but we still had an amazing time, and that is mostly due to the central location of this resort and the quality of service we received from staff.

Rooms - the room we were in was beautifully appointed. It had a jacuzzi on the balcony and from here the view was magnificent. It was really roomy, tastefully decorated and yet cozy and homely. The only issue we had that as it was raining, the wi-fi was a bit patchy.

Location - from this resort, we were able to avail ourselves of several outdoor activities, such as the hanging bridges (a 10-15 minute walk and doable even when it rains), hot springs (need to catch a cab), and zip lining (pick up and drop off). There are also tracks within the resort that you can take if you feel like going on a walk.

Service - Ticos (Costa Ricans) are really nice people, and staff at this resort were really friendly and helpful. I left my camera on a bus that took us zip lining, and the concierge worked with the tour company to get my camera back. I was able to collect my camera within a few hours. The concierge is clearly experienced, knowledgeable and the advice we received ensured we made the most of our time there, in spite of the foul weather.

Food - Plenty of choice for breakfast and the quality was high. The restaurant also had a very good menu and the food was fantastic.

Sauna - there is a sauna and gym that not a lot of guests made use of. It's free so make sure you check it out. Let them know you're coming as they might have to fire up the sauna.


I highly recommend this resort.

Room Tip: Our room was about 200 metres at the top of a hill. It's an easy hike for us, but those who are...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Concord, NC
Top Contributor
64 reviews 64 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed January 24, 2013

Before I visit a new travel destination, I always have a picture in my mind of what I expect the location and hotel to look like. Sometimes the image is close; sometimes it isn’t. But with the Lost Iguana, this resort was EXACTLY what I had pictured in my mind as the ideal Costa Rica lodge. Nestled in a hillside overlooking the Arenal Volcano, the resort featured rooms blended into the lush tropical landscape, all with a striking view of the Costa Rica countryside. The rooms are decorated and designed to match the environment and all feature a deck or patio where you can sit and admire the birds, landscape and Arenal Volcano. Birds abound, and you need not worry about oversleeping because the birds will awaken you early! Dining is in a restaurant open to the outside, and breakfast is a delight as toucans and other exotic birds flock to the bird feeder just outside the dining area. The main lobby is also open to the environment, and you can listen to to a nearby stream while you sip Costa Rican coffee and check email on the provided WiFi.
Every accommodation has some shortcomings but I have to think hard to find them at the Lost Iguana. As mentioned earlier, the rooms are nestled into a steep hillside, so to get from your room to the restaurant or pool requires a steep hike or a lift from a golf cart. The service is quick under normal circumstances but it is kind of a pain and if it rains, you could be waiting a while. A breakfast buffet was excellent and overall the food was good but the service was quite slow for a lunch where we ordered off the menu.
One annoying feature I noticed here, along with other locations in Costa Rica, is that prices would be listed in dollars. If you wanted to pay in Colones, the local currency, they converted the dollars at a favorable rate for them, thus resulting in two conversion fees for you. If you happen to have dollars but not the exact amount, your change will come in Colones, again at a favorable rate for them. In the big scheme of vacation spending, this is not a major consideration but I found it annoying. But you can beat the system by keeping some dollars, along with small bills and change, with you as well as Colones.
I can’t speak to the value of the Lost Iguana since I was on a tour and thus didn’t pay the hotel bill directly. I sure it isn’t cheap, but it is a beautiful place in a good location. The slogan of Costa Rica – Pura Vida – is abundandly evident at the Lost Iguana.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 23, 2013

My family of four stayed here over winter break for 4 nights. The Lost Iguana was wonderful from the warm, helpful staff to the accommodations which were so clean and comfortable. My boys, ages 18 and 14 enjoyed the big breakfast selections and the swim up bar where they could get a bite while sitting on their little in-pool barstools. The staff learned our names early on and were so good natured. The front desk made the decision making process painless in choosing our adventures. I had an amazing massage in their lovely little huts that are open in the back to the rainforest and have fireplaces at body level. Ahhhhhh!

Room Tip: The rooms are set in 2 story buildings. Some are closer to the main areas which makes it easier to w...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2013

The Lost Iguana Resort is amazing, the website doesn't do it justice. I went on my honeymoon and my husband had reserved our room so I wasn't sure what to expect. The property was breathtaking....like a resort, literally, in the middle of the rainforest. Great staff, service, gift shop, and hiking trails. The SPA was amazing, I suggest a couple massage in the evening. The Spa overlookings a small stream and has a fireplace..so relaxing.
We will go back for many years!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 17, 2013

We had 4 nights at this lovely lodge at the end of December, 2012. It is an absolutely beautiful place, even with the torrential rains we experienced. The setting is secluded and beautiful as it is surrounded by the foliage of the forest. Birds are everywhere, including the two toucans who join the breakfast meal each day. The staff was outstanding, attentive, available, always ready to meet whatever need we had-which, really weren't many. The faucet in the wet bar in our room didn't work-which we didn't even realize until we were told and given a free 30 minute massage to compensate.

Because it was raining, really raining, we appreciated the pick up service at meal times as we would have been soaked if we had needed to walk.

We had a luxury suite as there were 3 of us--which in actuality is a very large room rather than a traditional suite. I would highly recommend these rooms as the added space is nice to have. There was a secluded spa on our balcony which would have been nice if we hadn't had our 14 year old with us. The beds were comfortable and we loved the shower.

We ate all our meals here except when excursions included lunch. The food was quite good but not inexpensive. The one down side of the lodge is its distance from La Fortuna which makes it difficult to go in for meals. We were OK with this as we just wanted to kick back after busy days. The wait staff was excellent and pleasant.

Oh, yes, the spa is gorgeous. I extended my 30 minutes into a 90 massage. Having had my share of this pleasure over the years, I can say that the therapist was outstandingly good. I still think of it and am pretty sure I will be disappointed by my next one here at home.

Room Tip: Try to get a Luxury Suite on the second floor as mentioned above.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
184 reviews 184 reviews
74 hotel reviews
Reviews in 100 cities Reviews in 100 cities
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed January 17, 2013

There are lots of activities in the area and if you need a base, you could do a lot worse than Lost Iguana. The rooms are very well appointed and the staff is friendly and efficient. The food is not very exciting (boring international dishes of little character and not particularly well done) but that is what you get in most of the places anyway so you do not lose by staying here.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2013

This was our 2nd visit to Lost Iguana. We were here 2 years ago with 2 grandchildren and returned with 2 other grand children. Our celebrity suite offered 2 spacious bedrooms each with its own special bathroom, a large common room with kitchenette and a spacious patio surrounded by rain forest foliage, great view of the Arenal volcano. Staff is wonderfully friendly and helpful. Dining room pleasant and food good. Pool small but ideally suited. Spa and massage were terrific for me and my husband.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lost Iguana Resort & Spa

Address: 1.5 km North of Arenal dam, La Fortuna de San Carlos, Arenal Volcano National Park A2004, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lost Iguana Resort & Spa 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
The Lost Iguana Resort is Arenal's newest hotel, offering luxury accommodations in the rain forest The resort's 100 acre property overlooks the world's most active volcano, Arenal Volcano located near La Fortuna, Costa Rica. A premiere, upscale retreat nestled gently in the jungle, the Lost Iguana Resort only offers rooms with large private balconies overlooking the Arenal Volcano and Arenal River Gorge. All rooms are spacious and well appointed with first-class furnishings, artwork and full amenities. ... more   less 
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Also Known As:
Lost Iguana Resort And Spa
Lost Iguana Hotel La Fortuna De San Carlos
Hotel Lost Iguana
Lost Iguana Resort & Spa Costa Rica/Arenal Volcano National Park

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