We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lost Iguana Resort & Spa: Traveler Reviews

3.5 of 5
1.5 km North of Arenal dam, La Fortuna de San Carlos, Arenal Volcano National Park A2004, Costa Rica
Hotel website
Hotel amenities
Special Offer
ADVENTURE JUNGLE PACKAGE
Lost Iguana Resort & Spa
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

852 reviews from our community

Traveler rating
    592
    174
    46
    35
    5
See reviews for
Families
201
 
Couples
414
 
Solo
14
 
Business
8
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Williamsburg, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Fabulous Lost Iguana!”
5 of 5 stars Reviewed January 6, 2013

We stayed for 3 nights and loved every one of them. The hotel staff was exceptional, as was the hotel itself. The grounds are very steep, but they have golf carts the help people get around. The very private outdoor shower was a treat! The food was fantastic and the room was wonderful with an incredible view Arenal Volcano.

We would definitely stay there again.

Room Tip: We had an end room on the lower level overlooking the volcano, which you could see from the bed and...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by cre8tive02 for La Fortuna de San Carlos
Ask cre8tive02 about Lost Iguana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Very cool place”
4 of 5 stars Reviewed January 5, 2013

we stayed for 3 nights in a great suite at this hotel. The location and setting are fantastic. While we did not get much of cahnce to enjoy the view from our balcony becuase of hte weather, I would stay there again . Restauant was fair . Best meal was breakfast . Pool is small but ths is not hte place ot go if you wnat sun and pool. You are in teh midst of a beautiful rain forest and the architecture and the layout of the hotel allow you to feel that you are there.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bruce1845 about Lost Iguana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
“Nature in Abundance”
5 of 5 stars Reviewed January 3, 2013

One can always tell when an owner places her guest's satisfaction as a top priority. The staff set the right balance of helpfulness without the otherwise smarmy nature typical of to many resorts. My girlfriend and I have traveled the world extensively for business and pleasure and would rate Lost Iguana as a top pick in its category. Elaine and her crew have struck the right balance of a truly unique commune with nature while sacrificing no creature comforts. We are already planning a return trip in this new year. Absolutely blown away.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stan H about Lost Iguana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“So-so”
2 of 5 stars Reviewed January 1, 2013

We saw many great reviews here and decided to stay based on those. The layout is undoubtedly beautiful: one feels surrounded by nature. Staff is helpful but not as outgoing, relaxed and friendly as we saw in other parts of the country. The location is a long way from Fortuna; there is a free shuttle but they didnt tell us about it, so we didnt find out until the last day we were there.
We paid a lot (~$275 per room!) but found nickel-n-diming frustrating. e.g., a $ 10 charge to have ice delivered to the room (there is no ice machine in the buildings). For Christmas eve, there was a mandatory buffet dinner that costs ~ 43 each after taxes and service charge. They were understaffed for this; the whole experience was chaotic. They kept running out of the veggie option (lasagna!). This colored our experience quite a bit. The breakfast was average: we found much more fresh tasty offerings at lower-priced places in Monteverde etc. Wifi was supposed to work in the rooms. We stayed in 3 rooms: it did not work at all. The front desk said 'oh, ok, nothing wrong'.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
See 4 more reviews by thehonestinjun for La Fortuna de San Carlos
Ask thehonestinjun about Lost Iguana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lost-iguana-Resort, Owner at Lost Iguana Resort & Spa, responded to this review
January 4, 2013
Dear Guest, I truly am sorry that we ran out of the vegetable lasagna on our Christmas buffet. We had 7 entrees and we did not expect that the lasagna would be such a big hit. We will definitely make more for next year.
There should not have been a $10 charge for ice to be brought to your room. When we bring room service we do add $10 since it is more expensive to deliver food to your room than when you eat at the restaurant. But we should not be charging for ice. I have already told everyone that taking ice to your room is complimentary. If you would email me or reservations we will be happy to refund your charge for ice and 50% of the charge for your dinner.
The $275 price for the suite is the cost during holidays. If you stay at least 2 nights the current price for a standard is $196, which includes breakfast.
I am very sorry you did not enjoy your stay. We continually try to improve by using guests feedbacks. Sincerely, Elaine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, FL
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Do not miss this place for true rain forest experience.”
5 of 5 stars Reviewed December 31, 2012

We had four nights to spend in Costa Rica and researched extensively and have been thrilled with our choice. Owner was on site, and she and all her staff at gracious and helpful at all times. Food is outstanding and well priced for resorts. Location is a little further than others but all tours includ ed transportation. Owner should consider adding shuttles to La Fortuna, as a . Subsidized one would be better than outrageous cab fares to town.

Rooms are great and view is unbeatable. Some people said it was too rustic but I found it a little homey than the big resort uniform room look. Nice tiled floors everywhere. Best part is the resort is actually on a large 329 acre site so we had nice hikes on grounds. Spa is terrific too. Wonderful not crowded sauna and great massage.

Free breakfast in AM was delicious. Looking forward to New years Buffet tonight.

Very comfy beds and no trouble with clean rooms. I would like to send home all Americans though who treat a bar like they were still in College as Frat boys. Not just here but everywhere you go.

Overall, we were very happy here no recommend it to others who want to be in a true rain Forest experience.

Room Tip: Take a downstairs room with the outside shower. Great to have multiple times daily.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lbasskin about Lost Iguana Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenal Springs Resort and Spa
Great value on a similar hotel
La Fortuna de San Carlos, Arenal Volcano National Park
4.5 of 5 stars 818 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near La Fortuna de San Carlos
Romantic
Four Seasons Resort Costa Rica at Peninsula Papagayo
Four Seasons Resort Costa Rica a... 4.5 of 5 stars 789 reviews
Luxury
Arenal Kioro
Arenal Kioro 4.5 of 5 stars 357 reviews
Good for business
The Westin Golf Resort & Spa, Playa Conchal
The Westin Golf Resort & Spa, Pl... 4.5 of 5 stars 1,231 reviews
Near the beach
Makanda by the Sea
Makanda by the Sea 4.5 of 5 stars 238 reviews
Show Prices ABS:HotelCheckRates-d301231?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d585323?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2095544?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d308726?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these La Fortuna de San Carlos hotels
Arenal Springs Resort and Spa 4.5 of 5 stars 818 reviews Nayara Hotel, Spa & Gardens 5.0 of 5 stars 1,411 reviews The Springs Resort and Spa at Ar... 4.5 of 5 stars 835 reviews Hotel El Silencio del Campo 4.5 of 5 stars 925 reviews
Show Prices ABS:HotelCheckRates-d591334?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d866587?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1198441?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d626270?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 62 hotels in La Fortuna de San Carlos, ranked by popularity

Been to Lost Iguana Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Lost Iguana Resort & Spa

Also Known As:
Lost Iguana Resort And Spa
Lost Iguana Hotel La Fortuna De San Carlos
Lost Iguana Hotel
Hotel Lost Iguana
Lost Iguana Resort & Spa Costa Rica/Arenal Volcano National Park
Address: 1.5 km North of Arenal dam, La Fortuna de San Carlos, Arenal Volcano National Park A2004, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in La Fortuna de San Carlos
#12 Romantic Hotels in La Fortuna de San Carlos
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Lost Iguana Resort is Arenal's newest hotel, offering luxury accommodations in the rain forest The resort's 100 acre property overlooks the world's most active volcano, Arenal Volcano located near La Fortuna, Costa Rica. A premiere, upscale retreat nestled gently in the jungle, the Lost Iguana Resort only offers rooms with large private balconies overlooking the Arenal Volcano and Arenal River Gorge. All rooms are spacious and well appointed with first-class furnishings, artwork and full amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Venere, Travelocity, Tingo and HotelsClick so you can book your Lost Iguana Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Lost Iguana Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Lost Iguana Resort & Spa
Enter dates & see best prices* (from our partners)
Show Prices