We stayed here earlier this month, and had a blast. We were able to get an amazingly low rate, but the hotel was anything but a budget hotel. The room was very clean and had a great view of the volcano. The pool and hot tub area were really relaxing and nice. We got there late our first night and had to eat at the hotel restaurant, which was overpriced and not really worth it. The staff at the front desk were great, they helped us get rides, and book excursions, and were friendly and patient.
Breakfast was okay, and the grounds were beautifully kept. This was also close to everything we wanted to do, such as Eco Termales (awesome!), and La Fortuna. It was also convenient that there was free internet access in the lobby.